C-Store Manager

Workstream; La Vernia (TX); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking company as a C-Store Manager, where you will lead daily operations in a dynamic environment. This role offers the opportunity to shape a team dedicated to delivering exceptional customer service while managing store profits and expenses. You will implement innovative practices to enhance store efficiency and customer satisfaction. If you are passionate about retail management and ready to take on challenges, this position is perfect for you. Be part of a team that is transforming the convenience store experience through technology and exceptional service.

Qualifications

• Strong leadership skills to supervise and motivate team members.
• Ability to manage inventory and control expenses effectively.

Responsibilities

• Oversee daily operations, including scheduling and training staff.
• Ensure customer satisfaction and resolve complaints professionally.
• Monitor cash flow and inventory levels to minimize losses.

Skills

Customer Service

Team Leadership

Problem Solving

Inventory Management

Scheduling

Education

High School Diploma or Equivalent

Experience in Retail Management

Job description

Job Overview:

C-Store Manager

The C-Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising employees and assistant manager(s).

The C-Store Manager is responsible for the store profits and all controllable expenses including labor, inventory levels, and cash and inventory shortages.

1. Assist in the recruiting of, recommend for hire, and train positive individuals to become members of the team, ensuring excellent customer service.
2. Motivate, encourage, and challenge store C-Store Team Members.
3. Promote and resolve customer complaints in a timely and professional manner.
4. Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well-kept.
5. Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
6. Supervise and discipline all store employees according to company policy.
7. Monitor daily retail gasoline competitors and send the prices to the corporate office in a timely manner as established by management.
8. Complete daily paperwork and computer entry in a timely manner as established by management.
9. Monitor cash over/short, inventory shrinkage, and drive-offs daily.
10. Conduct store meetings as needed with employees (a minimum of one monthly).
11. Have the physical ability to perform all duties of a store C-Store Team Member regularly.
12. Understand all information in the daily reporting of store operations.
13. Follow and enforce all Company Policies and Established Procedures in the store operations.
14. Implement monthly promotions, ensuring all POS advertising/signage is properly posted at the proper time.
15. Communicate any problems with merchandise pricing to the Price Book Administrator.
16. Implement and enforce all merchandising and vendor policies and procedures.
17. Enforce all safety and security issues and report all unsafe conditions.
18. Report and process all employee and/or customer incidents or accidents following company procedure.

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.