C-Store Manager

Refuel Operating Company, LLC; Bluffton (SC); On-site; USD 57,000 - 81,000; Full time

Job summary

Refuel Operating Company, LLC is seeking a C-Store Manager for their Bluffton location. The role involves overseeing daily store operations, including staff management and financial oversight while ensuring customer satisfaction. This full-time position offers a competitive salary with benefits as part of a growing, technology-driven company.

Qualifications

• Minimum 2 years experience in retail management preferred.
• Strong understanding of operational procedures.
• Ability to manage staff and resolve customer issues effectively.

Responsibilities

• Manage daily operations including staff scheduling and training.
• Ensure financial performance by managing costs and inventory.
• Promote customer satisfaction and address complaints.

Skills

Leadership

Customer Service

Staff Training

Time Management

Job description

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Job Overview:

C-Store Manager

The C- Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising employees and assistant manager(s).

The C-Store Manager is responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages.

• Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the team, ensuring excellent customer service.
• Motivate, encourage, and challenge store C-Store Team Members.
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Supervise and discipline all store employees according to company policy.
• Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Conduct Store meetings as needed with employees. (A minimum of one monthly)
• Have the physical ability to perform all duties of a store C-Store Team Member regularly.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all Company Policies and Established Procedures in the store Operations
• Implement Monthly promotions, ensure all POS advertising/signage is properly posted at the proper time.
• Communicate any problems with merchandise pricing to the Price Book Administrator.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security Issues and report all unsafe conditions.
• Report and process all employee and/ or customer incidents or accidents following company procedure.
  
  

#WSSSC

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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