C-Store Manager

Workstream; Bluffton (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the convenience store sector is seeking a C-Store Manager to oversee daily operations and ensure exceptional customer service. The role involves managing team members, inventory, and store profitability while maintaining a clean and organized environment. Ideal candidates should have strong leadership skills and retail management experience.

Qualifications

• Experience in retail management preferred.
• Strong leadership and motivational skills.
• Ability to manage inventory and labor costs.

Responsibilities

• Oversee day-to-day store operations and employee management.
• Ensure excellent customer service and resolve complaints.
• Monitor cash flow and inventory shrinkage.

Skills

Customer Service

Team Leadership

Inventory Management

Job description

Job Overview:

C-Store Manager

The C-Store Manager is responsible for the day-to-day store operations, including scheduling, training, and supervising employees and assistant managers.

The C-Store Manager oversees store profits and all controllable expenses, such as labor, inventory levels, and cash and inventory shortages.

Responsibilities:

1. Assist in recruiting, recommending for hire, and training team members to ensure excellent customer service.
2. Motivate, encourage, and challenge store team members.
3. Promote and resolve customer complaints professionally and promptly.
4. Implement and enforce daily operating procedures to keep the store clean, stocked, organized, and well-maintained.
5. Ensure merchandise is stocked, displays are attractive, correctly priced, and safely displayed.
6. Supervise and discipline employees according to company policy.
7. Monitor competitor gasoline prices and report to the corporate office as per management guidelines.
8. Complete daily paperwork and computer entries promptly.
9. Monitor cash over/short, inventory shrinkage, and drive-offs daily.
10. Conduct monthly store meetings with employees.
11. Maintain physical ability to perform all duties of a store team member.
12. Understand and utilize daily store operation reports.
13. Follow and enforce company policies and procedures.
14. Implement monthly promotions and ensure POS advertising/signage is properly posted.
15. Communicate pricing issues to the Price Book Administrator.
16. Enforce merchandising and vendor policies and procedures.
17. Ensure safety and security protocols are followed and report unsafe conditions.
18. Report and process all employee and customer incidents or accidents following company procedures.

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At Refuel, we aim to redefine your convenience store experience by investing in technology and building innovative stores to be the trusted brand for all your needs.