BUSSERS & FOOD RUNNERS - CASUAL DINING

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading entertainment destination in Central Florida as a Busser & Food Runner. This role offers a dynamic work environment where you'll be responsible for ensuring a positive guest experience through effective communication and timely service. Ideal candidates will have a strong customer service background and thrive in a fast-paced setting.

Benefits

Medical, Dental, Vision & Life Insurances

401K

Paid time off

Annual Bonus Opportunity

Qualifications

• Minimum 6 months experience in high volume food service or customer service preferred.
• Ability to communicate effectively with co-workers and guests.
• Experience in a fast-paced environment is a plus.

Responsibilities

• Prepare dining rooms for use and set tables.
• Deliver food orders from the kitchen to customer tables.
• Assist service team with beverage and food service.

Skills

Customer Service

Communication

Multitasking

Education

High School Diploma or equivalent

Job description

Join to apply for the BUSSERS & FOOD RUNNERS - CASUAL DINING role at Seminole Hard Rock Hotel & Casino Tampa

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Join to apply for the BUSSERS & FOOD RUNNERS - CASUAL DINING role at Seminole Hard Rock Hotel & Casino Tampa

Overview

Job Location(s) US-FL-Tampa

Overview

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa & Salon and VIP services galore.

Our Commitment To Service:

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits!

Appearance:

How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.

JOB DESCRIPTION

Responsibilities

The Busser is responsible for preparing dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience.

Essential Duties Include, But Are Not Limited To:

• completing all established set-up
• stocking and closing duties on time; clearing, cleaning and resetting tables according to procedures and adhering to health and sanitation guidelines at all times.
  
  

The Food Runner position is responsible for delivering the food orders from the kitchen to our customer's table in an accurate and timely manner. Effectively assists the service team with the successful execution of a fine dining experience.

Essential Duties Include, But Are Not Limited To:

• Assist service team with beverage and food service
• Communicate effectively with co-workers.
• Complete side work when and as assigned.
• Perform more than one task at a time.
• Perform calmly and effectively under pressure.
• Communicate with guest clearly, patiently, and courteously.
• Transport beverages to service a party of 4 in a single trip.
• Transport beverage and food items from source to any guest table continually throughout a shift.
• Safely move about in all areas of the location.
• Other duties as assigned
  
  

After your application is submitted, if we are interested in considering you for a Front of House position you will be contacted by the Food & Beverage Department to discuss your background and see where you may fit best!

MORE INFORMATION ABOUT OUR CASUAL DINING OUTLETS:

Rise Kitchen & Deli

Pool Bar & Grill

Hard Rock Cafe

Qualifications

High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and/or experience.

Work Environment:

• Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear; and, bending, stooping and carrying/ handling/moving weights of up to 75 pounds is also required. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  
  

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen
  
  

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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