Busser - Stable Café - Reserve

biltmore; Asheville (NC); On-site; USD 22,000 - 28,000; Part time

Job summary

Biltmore in Asheville seeks Server Attendants/Dining Room Attendants to assist servers and deliver a first‑class dining experience. You will handle water service, bread and butter service, table resets, and general dining room upkeep.

Schedules vary by season, typically 10am–4:30pm Jan–Oct and 10am–10pm Nov–Dec; weekends required. Previous upscale dining experience is preferred, with strong guest service skills and teamwork emphasized.

Qualifications

• Previous experience in a similar position is strongly preferred, particularly in a fine dining or upscale restaurant.
• Commitment to delivering world class guest service internally and externally and the ability to work successfully as part of a dynamic, guest-service oriented team.
• Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy.
• Strong organizational and time management skills
• Ability to be proactive and take initiative as appropriate.
• Ability to work under pressure in a fast paced environment with deadlines, and exercise good judgment.

Responsibilities

• Guest service pertaining to replenishing table items, anticipating and addressing guest needs, and clearing dining area according to restaurant procedures.
• Maintain knowledge of service procedures, standards, and policies.
• Comply with state liquor regulations, including prohibitions on serving minors or intoxicated persons.
• Replace soiled table linens and reset tables with silverware and glassware.
• Maintain table settings, replenish utensils, and monitor for spills or special needs.
• Close dining facility by cleaning and tidying chairs, tables, and floors.

Skills

Guest service

Attention to detail

Time management

Proactive

Teamwork

Pressure handling

Job description

Job Description

Reserve: a position working an average of 20 hours per week (anywhere between 40-999 hours per year). ($16.32 - $20/hour or more based on business volume and including tips)

Server Assistants/Dining Room Attendants will assist servers by helping provide an exceptional dining experience for all guests. Responsibilities of this position include: water service during all meals and bread and butter service at dinner. The attendant will reset tables, and stock and maintains all items needed for resets during the work shift. The attendant will also assist in the maintenance of the dining room, side stations, kitchen service areas, dish breakdown area and service equipment. Position will also provide general assistance and support for leadership, the department, and the company as required.

Schedules can vary, but are generally 10am-4:30pm Jan-Oct and between 10am-10pm November and December. Weekends are required.

Requirements

1. Previous experience in a similar position is strongly preferred, particularly in a fine dining or upscale restaurant.
2. Commitment to delivering world class guest service internally and externally and the ability to work successfully as part of a dynamic, guest-service oriented team.
3. Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy.
4. Strong organizational and time management skills
5. Ability to be proactive and take initiative as appropriate.
6. Ability to work under pressure in a fast paced environment with deadlines, and exercise good judgment.

Essential Job Duties:

1. Responsibilities include guest service pertaining to replenishing table items, anticipating and addressing guest needs, and clearing dining area according to restaurant procedures.
2. Maintain complete knowledge of and comply with all service procedures, established standards, company, and departmental policies.
3. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
4. Replaces soiled table linens, cleans tables, and sets tables with silverware and glassware.
5. Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest spills or other special needs.
6. Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility.

Physical Requirements:

1. Lift, carry, push, and pull 25-50 pounds, lift and carry 25-50 pounds on a large serving tray, above shoulder level, with one hand.
2. Endure various physical movements throughout work areas and over duration of work shift.
3. Ability to work in an environment that may include: variable temperature conditions and noise levels, outdoor environments, and exposure to fumes, dust, and chemicals.