Busser Server Assistant

Ditka's Restaurant Group; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Ditka's Restaurant Group in Charlotte, NC is seeking a friendly Bus Person to support servers by bussing and resetting tables, stocking service areas, and maintaining dining room cleanliness throughout shifts.

You will help with beverage service as needed, assist with bread and chips, keep restrooms and entrances in good order, and participate in pre-/post-shift setups while upholding safety and professional image in a fast-paced full-service restaurant.

Qualifications

• Minimum 6 months experience in a full-service restaurant preferred.
• 6 months to 1 year as a busperson in a full-service restaurant.

Responsibilities

• Buss and re-set tables in assigned stations.
• Assist servers with bussing, stocking, and set-up.
• Maintain restrooms, entrances, and service stations during service.
• Perform pre-shift, running shift, and post-shift cleaning and stocking tasks as directed.
• Uphold restaurant image, cleanliness, and safety standards.

Skills

Friendly demeanor

Teamwork

Positive under pressure

Guest service orientation

Dependability

Polite and warm

Professional appearance

Job description

Job Summary

Assist food servers in bussing and re-setting of tables in assigned stations along with ongoing dining room and restroom cleanliness and maintenance. May also assist in the re‑filling of non‑alcoholic beverages, service of bread/chips or other specified food products. Responsible for cleaning and maintenance of specific areas of restaurant (dining room areas, building exterior and entrance areas, rest rooms, etc.). Site specific.

Key Performance Elements/Essential Functions

• Complete all designated cleaning/stocking/maintenance duties per established time line.
• Assist servers in bussing and re-setting of tables in assigned stations.
• Maintain assigned areas of responsibility during service periods, e.g. rest rooms, restaurant entrance, service stations, building exterior, etc.
• Completes any pre-shift, ‘running’ shift, and post shift set-up, prep, cleaning and stocking as outlined by management and in accordance with established company standards.
• Working in a team environment, assist other Bus People/Team Members as needed. –
• Has a good working knowledge of restaurant; (e.g. hours of operation, directions to the restaurant, food & beverage menu selections, general restaurant information, credit cards accepted, check policies, take‑out programs and any other issues raised related to the training of the position.
• Acknowledge guests as they leave and invite them to come back to the restaurant.
• Ensures a harassment free environment through proper personal conduct.
• Upholds safety and security standards at all times.
• Completes assigned weekly cleaning projects.
• Maintains professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Complete other job duties as assigned by the Manager.

Key Competencies/Characteristics

• Friendly and pleasant.
• Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
• Able to remain positive and calm under stressful conditions.
• Strong commitment to serving others.
• Dependable, trustworthy.
• Willing to extend themselves to the guests they serve Genuinely warm and sensitive/polite.
• Exhibits neat, clean and professional image at all times.

Physical Requirements

• Able to lift and carry 50 pounds continuously during the shift.
• Must have the ability to move and/or operate in the work area
• Includes stooping, twisting upper body, grasping and handling small, heavy objects including plates, silverware, glassware.
• Able to speak clearly and listen attentively to guests/employees.
• Must meet any federal, state, county or municipal regulations pertaining to the service of food and beverages.

Additional Information

• Must understand chemicals used in the work environment..
• Team Members must work well with limited supervision within their specific position functions but must be highly interactive with other Team Members to accomplish work.

Experience Requirements

Required

• Minimum 6 months experience working in a full service restaurant concept at any position preferred
• 6 months to one year as a busperson in a full service restaurant.