Busser

Mr. Hospitality Miami; Miami (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Mr. Hospitality Miami is seeking a dedicated Busser to support the team by cleaning and resetting tables, ensuring cleanliness and availability of utensils, and providing excellent customer service. Ideal candidates should have a high school diploma, strong communication skills, and flexibility to work shifts. Experience in a similar role is a plus, and the position requires physical stamina and adherence to hygiene standards. Applicants with positive attitudes and strong work ethics are encouraged to apply.

Qualifications

• Work experience as a busser or food runner is a plus.
• Flexibility to work in shifts, including weekends and holidays.
• Understanding of hygiene and food safety rules.
• Physical ability to carry heavy trays and stand for long hours.
• Strong communication and interpersonal skills.

Responsibilities

• Prepare dining room for customers by cleaning and setting tables.
• Ensure all sanitation and cleaning protocols are followed.
• Maintain menu presentation by keeping menus clean.
• Support server team with condiment stands and cleaning.
• Provide excellent customer service and interact with guests.

Skills

Listening

Verbal communication

Customer focus

Teamwork

Problem-solving

Education

High school diploma or equivalent

Job description

Company Background

Mr. Hospitality is a fully integrated hospitality management group that conceptualizes, owns and operates restaurants and nightlife destinations. With 20 years of combined experience in the food and beverage industry, Mr. H has brought dining, art, fashion and entertainment to a new level of sophistication by fully understanding the U.S market.

Job Summary

Bussers support other team members by cleaning and resetting tables, ensuring the availability of flatware and plates, and bringing guest needs to the attention of the server team. They restock necessary items such as napkins and straws, may assist with washing dishes, and maintain strong customer service skills.

Responsibilities

• Prepares dining room for customers by cleaning and setting tables; setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation and safety policies.
• Ensures all sanitation and cleaning protocols are followed while cleaning and resetting tables.
• Maintains menu presentation by keeping menus clean, replacing damaged or soiled pages, and updating chalkboards.
• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and attending to patron spills or special needs.
• Supports server team by setting up and replenishing condiment stands, trash containers, liners, and bus stations.
• Closes dining facility by cleaning chairs and tables, sweeping or vacuuming floors, and removing trash and recyclables.
• Updates job knowledge by participating in staff training opportunities.
• Accepts ownership of new requests and seeks opportunities to add value to job accomplishments.
• Applies company’s cleaning and sanitation guidelines and policies.

Exceptional Customer Service

• Provides excellent customer service.
• Interacts with guests to create a memorable experience.
• Responds effectively to guest problems and complaints.
• Focuses on continuous improvement of guest satisfaction.

Position Requirements

• Listening, presentation, verbal communication, customer focus, teamwork, and action‑oriented skills.
• Work experience as a busser, food runner, or other entry‑level role in a restaurant is a plus.
• Flexibility to work in shifts, including weekends, evenings and holidays.
• Understanding of hygiene and food safety rules.
• Physical ability and stamina to carry heavy trays and stand for long hours.
• Ability to multitask and remain calm and professional in a fast‑paced environment.
• Highschool diploma or equivalent.
• Strong problem‑solving, communication, and interpersonal skills.
• Observant, thorough, responsible and punctual.
• Objective of meeting physical and scheduling demands of the position.

Personal Appearance

• Abides by the brand standards.
• Wears slip‑resistant black shoes.
• Maintains clean, shaven appearance at all times.
• Maintains good personal hygiene and clean fingernails.
• Pertains to personal health and sanitation standards (e.g., hand washing).

Personal Attributes

• Be honest, trustworthy and respectful.
• Possess cultural awareness and sensitivity.
• Be flexible regarding schedule.
• Demonstrate sound work ethics.

Physical Demands

• Requires mobility and prolonged standing.
• Can lift and carry up to 25 pounds.
• Works at a height of up to four feet.

Environmental Conditions

• Use of chemicals and electrical equipment.
• Works in varying noise, temperature, illumination and air quality conditions.

Sensory Demands

• Normal sense of smell, touch and sound.
• Normal vision range, eye/hand coordination and manual dexterity.
• Ability to distinguish letters, symbols, or colors.

Mental Demands

• Must deal with a wide variety of people on various issues.
• Requires basic math skills, including fractions, percentages, and ratios.