BUSSER

Rubyscafe; New York (NY); On-site; USD 28,000 - 35,000; Full time

Job summary

Rubyscafe in New York is looking for a Busser to assist Floor & Cocktail Servers in delivering exceptional guest service and maintaining a clean dining environment. Responsibilities include resetting tables, anticipating guest needs, and communicating with staff.

The ideal candidate will have previous hospitality experience, a food handling certificate, and the ability to work in a fast-paced restaurant setting. Flexibility for varying shifts is essential.

Qualifications

• Previous hospitality experience in a fast-paced environment.
• Company in-venue busser training required.
• Must work flexible shifts including weekends and holidays.

Responsibilities

• Assist servers in offering quality service.
• Reset tables quickly and professionally.
• Maintain cleanliness in dining areas and stations.

Skills

Hospitality experience

Ability to lift 50 lbs

Professional appearance

Teamwork

Customer service

Education

Food Handling Certificate

Job description

Job Summary

Assists Floor & Cocktail Servers in steps of guest service, resets tables in a speedy, professional and effective manner. Interacts with the dining room/lounge guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Job Activities

• Maintain professional appearance standards as directed in the Company Employee Handbook.
• Anticipate and accommodate the needs of the guests.
• Maintain the general cleanliness and orderliness of the tables.
• Communicates the needs of the guests to Front‑of‑House and Heart‑of‑House support staff, servers, managers and chefs.
• Deliver, fill, re‑fill water, as requested by guests and/or directed by servers.
• Clears and resets tables, cleans table area, including banquettes, during service.
• Helps ensure guest satisfaction through active participation in service.
• Maintain general cleanliness of stations and entire venue.
• Complies with Department of Health and company sanitation standards.
• Properly sets‑up floor and side stations, performs side‑work and other opening/closing procedures as directed by management, including:
• Responsible for making sure all tables and chairs/banquettes are clean and free of debris
• Sets tables with proper settings
• Wipes down chairs, tables and banquettes
• Stocks side‑stations with prescribed supplies
• Performs opening side‑work as prescribed
• Performs closing side‑work as prescribed
• Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts).
• Reports all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre‑service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Company, its partners and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.

Requirements

Education, Experience and Skill Requirements

• Company in‑venue busser training, Food Handling Certificate.
• Previous hospitality experience.
• Previous busser experience.
• Previous Experience in a high‑volume restaurant/nightclub/lounge.
• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to work and remain focused in a fast‑paced and ever‑changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.