Busser Restaurant

Viejas Casino & Resort; California (MO); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Retirement 401(k) with company match

Medical, Dental, Vision Benefits with

Paid Time Off (3 weeks of PTO plus H

Job summary

Viejas Casino & Resort in San Diego region is seeking a Restaurant Busser to maintain cleanliness of the restaurant, tables, service areas, and aisles while supporting servers and guest satisfaction.

The role requires a Food Handler’s Certificate, 21+ years of age, and the ability to work in a fast-paced environment with multitasking capability. Training and certifications must be completed within specified timelines.

Qualifications

• High school diploma or general education degree preferred.
• Food Handler’s Certificate required.
• RASS or TIPS Certification of alcohol awareness program must be obtained within 90 days of employment and maintain current certification.
• California Responsible Beverage Service Training and Certification required upon hire.
• Must be age 21 years of age or older.
• 1 to 2 years or older of related experience and/or training.
• Basic English communication skills (comprehend and converse).
• Ability to work in a fast paced, high activity environment with positive and controlled energy.
• Ability to multitask and must maintain high personal grooming standard.
• Must be physically agile to accommodate large serving trays.
• Must be flexible to work different shifts, evenings, weekends, and holidays.

Responsibilities

• Communicates with server on guest departure.
• Communicates effectively and engages with guest when possible using polite phrases during interactions.
• Answers basic questions regarding menu ingredients and preparation.
• Resets tables following the dining standards which include de-crumbing and removing debris from tables, chairs and floor area.
• Separates all dishware, flatware, and glassware.
• Delivers and empties full bus carts to appropriate dishing area.
• Polishes all dishware, flatware and glassware.
• Responsible for heavy stocking of necessary food products, glassware, silverware and supplies.
• Continuously maintains and cleans all service areas.
• Acts as server assistant with table maintenance.
• Understands and practices good sanitation procedures.
• Keeps area clean and safe.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Provides timely response and resolution on guest inquiries while ensuring guest satisfaction.
• Maintains knowledge of and effectively promotes company services and player’s club program.
• Complies with company and departmental policies and standard operating procedures, applicable governmental laws and regulations.
• Performs other duties as assigned.
• Does not provide supervision to other team members.

Skills

Communication

Multitasking

English proficiency

Education

High school diploma or GED

Job description

Job Summary

The Restaurant Busser is responsible for maintaining cleanliness of the restaurant to include the tables, service areas, and aisle ways in a restaurant.

Job Description

• Communicates with server on guest departure.
• Communicates effectively and engages with guest when possible using polite phrases during interactions.
• Answers basic questions regarding menu ingredients and preparation.
• Resets tables following the dining standards which include de-crumbing and removing debris from tables, chairs and floor area.
• Separates all dishware, flatware, and glassware.
• Delivers and empties full bus carts to appropriate dishing area.
• Polishes all dishware, flatware and glassware.
• Responsible for heavy stocking of necessary food products, glassware, silverware and supplies.
• Continuously maintains and cleans all service areas.
• Acts as server assistant with table maintenance.
• Understands and practices good sanitation procedures.
• Keeps area clean and safe.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Provides timely response and resolution on guest inquiries while ensuring guest satisfaction.
• Maintains knowledge of and effectively promotes company services and player’s club program.
• Complies with company and departmental policies and standard operating procedures, applicable governmental laws and regulations.
• Performs other duties as assigned.
• Does not provide supervision to other team members.

Qualifications

• High school diploma or general education degree preferred.
• Food Handler’s Certificate required.
• RASS or TIPS Certification of alcohol awareness program must be obtained within 90 days of employment and maintain current certification.
• California Responsible Beverage Service Training and Certification required upon hire.
• Must be age 21 years of age or older.
• 1 to 2 years or older of related experience and/or training.
• Basic English communication skills (comprehend and converse).
• Ability to work in a fast paced, high activity environment with positive and controlled energy.
• Ability to multitask and must maintain high personal grooming standard.
• Must be physically agile to accommodate large serving trays.
• Must be flexible to work different shifts, evenings, weekends, and holidays.

Hiring Preference

The Viejas Band of Kumeyaay Indians is an equal opportunity employer.

Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.

85% of our Management Team have been promoted from within

On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas

40% of our Team Members have worked for us for more than 5 years and 23% for more than 10 years

San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013.

Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility.

Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience.

Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations.

Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence.

Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game —24 hours a day!

Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom.

The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities.

A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience.

Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool.

The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice rink.

The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel!

Benefits

• Retirement 401(k) with company match
• Medical, Dental, Vision Benefits with employer contribution
• Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)
• Accident, Critical Illness & Disability Insurance Available
• Employee Assistance Program
• Bonus Eligibility for all Team Members 5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)
• Unlimited Chiropractor Benefit with $10 co-pay
• Gym Membership Reimbursement
• Viejas Pit Stop Fuel Discount
• And, much more! *Benefits vary for PT and FT employment