Busser (Part Time) - Aloha Mixed Plate

Old Lahaina Luau; Lahaina (HI); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Signing bonus

Benefits package

Employee meals

Job summary

Na Hoaloha Ekolu is seeking team members to deliver guest-focused service at Aloha Mixed Plate in Lahaina. You will greet guests, assist with service, and maintain a clean, efficient dining area with a friendly, Aloha approach.

We offer a comprehensive benefits package including medical, dental, vision, 401(k) with up to 4% company match, PTO, flexible spending, employee meals and more. A signing bonus up to $1000 is available.

Qualifications

• Experience in customer service and/or the food service industry.
• Represents great service to guests and coworkers.
• Enthusiastic about sharing high service standards.
• Maintains a pleasant smile and demeanor.
• Handles multiple tasks efficiently with proper urgency.
• Self-motivated, especially under pressure.
• Communicates Aloha in person and over the phone.
• Has good problem solving skills.
• Able to pass TiPS training.

Responsibilities

• Makes eye contact and greets guests with authentic enthusiasm.
• Treats customers and coworkers with courtesy and respect.
• Lift and carry up to 50 pounds.
• Communicates effectively during busy periods.
• Clear and clean tables within 2 minutes as standard.
• Restocks supplies and dishes.
• Communicates needs to supervisors to maintain service.
• Knows menu and answers guest questions.
• Help hosts seat guests as needed.
• Help food runners deliver food as needed.
• Assist servers with beverages when available.
• Takes initiative in slow periods to help in any area.

Skills

Customer service

Food service

Guest interaction

multitasking

Positive attitude

Aloha spirit

Problem solving

Communication

Job description

Career Opportunities with Na Hoaloha Ekolu

A great place to work.

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Aloha Mixed Plate, an iconic local style restaurant established 30+ yrs ago at its same location on Front Street in Lahaina. Serving delicious local food at affordable prices, we are excited to serve our local community and visitors. The location and its million-dollar view is a great place to call work with excellent benefits. We look forward to hearing from those who share our values, principles and the spirit of Aloha.

*Up to $1000 Signing Bonus*

The ideal candidate for this position:

• Has experience working in customer service and/or the food service industry
• Has a reputation for giving great service to guests and coworkers
• Is enthusiastic about sharing our exceptional service standards with our guests
• Can maintain a pleasant smile and demeanor throughout the shift
• Can handle multiple tasks at one time, is efficient and moves with the proper urgency required by the business
• Is self motivated, especially under pressure
• Communicates Aloha in person and over the phone
• Has good problem solving skills
• Is able to pass and practice the TiPS training course

Performance Expectations:

• Makes eye contact and greets guests with authentic enthusiasm each time they are in contact with a guest
• Treats customers and co-workers with courtesy and respect
• Can lift and carry up to 50 pounds
• Can communicate effectively to both customers and co-workers during busy periods
• Clears and cleans tables in an orderly, quiet and efficient fashion that meets our standard within 2 minutes as a consistent standard
• Restocks supplies and dishes throughout the shift
• Communicates to supervisors when help is needed to maintain customer service
• Is knowledgeable of the menu and able to answer guests questions
• Helps hostess seat guests as needed
• Helps food runner deliver food as needed
• Helps servers deliver beverages when available
• Positively responds to requests for assistance from co-workers and guests
• Takes initiative to help in any area of the restaurant when slow

We offer an excellent benefits package including medical, dental, vision, drug, 401(k) with up to 4% company match, PTO upon qualifying, flexible spending account, employee meals, discounts and much more!