Busser | Guest Experience Aide with Sign-On Bonus

Old Lahaina Luau; Lahaina (HI); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Signing bonus

Benefits package

Employee meals

Job summary

Na Hoaloha Ekolu is seeking team members to deliver guest-focused service at Aloha Mixed Plate in Lahaina. You will greet guests, assist with service, and maintain a clean, efficient dining area with a friendly, Aloha approach.

We offer a comprehensive benefits package including medical, dental, vision, 401(k) with up to 4% company match, PTO, flexible spending, employee meals and more. A signing bonus up to $1000 is available.

Qualifications

• Experience in customer service and/or the food service industry.
• Represents great service to guests and coworkers.
• Enthusiastic about sharing high service standards.
• Maintains a pleasant smile and demeanor.
• Handles multiple tasks efficiently with proper urgency.
• Self-motivated, especially under pressure.
• Communicates Aloha in person and over the phone.
• Has good problem solving skills.
• Able to pass TiPS training.

Responsibilities

• Makes eye contact and greets guests with authentic enthusiasm.
• Treats customers and coworkers with courtesy and respect.
• Lift and carry up to 50 pounds.
• Communicates effectively during busy periods.
• Clear and clean tables within 2 minutes as standard.
• Restocks supplies and dishes.
• Communicates needs to supervisors to maintain service.
• Knows menu and answers guest questions.
• Help hosts seat guests as needed.
• Help food runners deliver food as needed.
• Assist servers with beverages when available.
• Takes initiative in slow periods to help in any area.

Skills

Customer service

Food service

Guest interaction

multitasking

Positive attitude

Aloha spirit

Problem solving

Communication

Job description

Na Hoaloha Ekolu is seeking team members to deliver guest-focused service at Aloha Mixed Plate in Lahaina. You will greet guests, assist with service, and maintain a clean, efficient dining area with a friendly, Aloha approach.

We offer a comprehensive benefits package including medical, dental, vision, 401(k) with up to 4% company match, PTO, flexible spending, employee meals and more. A signing bonus up to $1000 is available.