Busser & food runner | Job Description | West Boca

Greater Boca Raton Chamber of Commerce; Boca Raton (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

SP Hospitality Group is seeking a proactive Runner-Busser to deliver food from the kitchen to tables and ensure each guest receives the correct order. Attention to detail, organization, and excellent customer service are essential in our fast-paced environment.

Qualified candidates will have customer service and on-the-job training experience; bilingual English/Spanish is preferred. We value teamwork, follow all policies, and maintain a positive work atmosphere seven days a week.

Qualifications

• High school diploma or GED preferred.
• Basic math for order accuracy.
• Strong interpersonal skills and customer service.
• Ability to obtain a food handler certification.
• Bilingual English/Spanish is preferred.

Responsibilities

• Deliver food from kitchen to tables and verify orders.
• Check orders against tickets and restock drinks.
• Prepare coffee, tea and water for customers.
• Maintain clean dining areas and service stations.
• Assist with dishwashing and kitchen duties when needed.
• Refill condiments and support beverage delivery.
• Follow company policies and maintain a positive work environment.
• Perform other tasks as assigned by the manager.

Skills

Customer service

Teamwork

Bilingual English/Spanish

Food handler certification

Lift up to 50 lbs

Education

High school diploma or GED

Job description

Since 2012, we have been serving our customers with a simple motto: \"You deserve more than the average café.\" Whether you're enjoying breakfast or happy hour, we always guarantee a cozy and friendly ambiance, excellent customer service, quality food, and beverages all day. We encourage breakfast for dinner and mimosas all weekend long.

We've quickly become a local favorite with our fantastic coffee, juices, smoothies, salads, sandwiches, pasta, wine, beers, and more! We are open seven days a week and have become the it place for your weekend brunch. We focus on finding gourmet ingredients, carefully curated and fresh. These ingredients make every item on our menu taste fresh and flavorful.

We have locations in Coral Gables, Davie, Downtown Doral, Brickell, Downtown Miami, Miami Beach, West Boca, South Beach, and Hallandale, and seven new locations are opening this year.

JOB SUMMARY:

\"Runner-Bussers\" are responsible for delivering the food from the kitchen & cold bar station to the customer's table. Accountable for ensuring that each customer receives the correct order. A few of the primary duties of a food runner are double-checking orders, matching the food ticket to the customer, and refilling customers' drinks. They also have to answer any customer's questions, especially if they have to do with food.

We are looking for an individual with customer service and on-the-job training experience. Attention to detail and organization are some of the essential skills for our food runners. In addition, as a member of the SP Hospitality Group team, we expect our employees to follow all company policies and procedures and maintain a positive work environment.

RESPONSIBILITIES:

• Ensure a customer is receiving the correct order
• Clear tables of dishware and napkins after meals, and return them to the kitchen
• Prepare coffee, tea, and ice water for customers
• Keep floors and chairs near dining tables clean by sweeping and mopping
• Maintain appropriate stock levels of glassware, silverware, and dishware
• Clean, sanitize, and reset tables and floors during and after meals
• Assist with dishwashing and kitchen duties when necessary
• Refill salt, pepper, and other condiments at tables
• Assist all with food & beverage delivery
• Keep designated service stations clean and well-stocked
• Perform all other tasks as assigned by the manager

QUALIFICATIONS:

• A high school diploma or general education degree (GED) preferred
• Ability to perform basic mathematical calculations, including adding, subtracting, multiplying, and dividing preferred
• Demonstrated ability to work well in a team environment
• Ability to obtain and maintain a food handler certification card
• Excellent interpersonal and customer service skills
• Ability to lift and move up to 50 pounds
• Bilingual with English and Spanish preferred