Food and Beverage Runner

The Rusty Pelican Miami; Key Biscayne (FL); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Paid Sick Time renewed yearly

Accrued Paid Vacation Time

Employee Meals

Comprehensive health plans

401(k) with annual employer match

Job summary

A popular waterfront restaurant in Key Biscayne is seeking an energetic food and beverage runner to enhance guest experiences. Responsibilities include delivering orders and assisting guests with recommendations while maintaining high service standards. The ideal candidate possesses strong communication and multitasking skills, thrives under pressure, and has at least 2 years of relevant experience. Flexible availability is required to accommodate busy dining hours, including weekends and holidays.

Qualifications

• Minimum of 2+ years' experience in a similar role.
• Ability to work in a fast-paced, high-volume environment.
• Available to work flexible hours including weekends and holidays.

Responsibilities

• Deliver food and beverage orders to guests in a timely manner.
• Assist guests by explaining specials and making recommendations.
• Uphold food health safety and sanitation principles.

Skills

Communication skills

Multitasking

Customer service

Professionalism

Education

High school diploma or equivalent

Job description

About Us

Rusty Pelican, Miami is an iconic waterfront dining destination, celebrated for its breathtaking views of the Miami skyline, vibrant energy, and unforgettable culinary experiences. Known as the place to celebrate life's most memorable moments, the Rusty Pelican seamlessly blends sophistication, flavor, and fun in a way only Miami can.

Our restaurant features a fresh, coastal-inspired menu highlighting the best in locally sourced seafood, premium steaks, and globally influenced small plates – perfect for sharing. Guests enjoy creative craft cocktails, an extensive wine list, and elevated hospitality, whether they're dining al fresco or toasting inside our stunning event spaces.

Our mission at Rusty Pelican, Miami is to always innovate and consistently deliver a 5‑star experience for our teams, guests, and community. We are all about advancement and growth from within, collaboration, teamwork, and creating a positive work environment. We look forward to adding our next valued team member!

Top‑notch benefits

• Paid Sick Time renewed yearly
• Accrued Paid Vacation Time
• Management Referral Program with up to $4,000 payout for qualifying management positions
• Employee Meals
• Employee Assistance Program (EAP) to assist with work‑life balance
• Moral (PRIDE) Program – rewarding employees with a variety of prizes for those who exemplify the company's values
• Numerous opportunities for growth and advancement
• Full‑time employees qualify for comprehensive health plans, employer‑paid life insurance, supplemental benefit plans, 401(k) with annual employer match after 12‑month employment
• Opportunities to grow your career with a clear path for advancement
• Plus, more!

Pay: $15 to $18 per hour

Job Description

We are looking for an energetic, professional food and beverage runner to join our vibrant restaurant. You will perform a range of tasks including preparing tables, serving orders, explaining meals and beverages, garnishing plates or beverages according to standards, ensuring all guests receive their food and beverage orders within set timing standards, and facilitating collaboration between kitchen, bar and wait staff.

As a food and beverage runner, your ultimate goal will be to provide our guests with outstanding customer service and actively help to improve their overall dining experience. The ideal candidate will be friendly, professional, and demonstrate excellent communication skills. A successful food and beverage runner thrives in a fast‑paced environment, can problem‑solve in high‑pressure situations and remain calm, approachable and professional.

Primary Responsibilities

• Assist guests with their orders by explaining specials, meals, beverages, and make recommendations
• Deliver food and beverage orders to a variety of tables and guests in a timely manner and to correct position numbers
• Accurately explain food and beverage orders to chefs and bar supervisors, with specific attention to allergies and special requests
• Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins
• Uphold our food health safety and sanitation principles
• Occasionally check on guests to handle any impromptu requests or issues
• Remove dirty dishes and glassware from the table and inform management of positive or negative feedback received

Required Skills/Qualifications

• A minimum of 2+ years’ experience in a similar role
• High school diploma or equivalent qualification is preferred
• Outstanding communication and people skills
• Ability to stay professional in a stressful work environment
• Superb multitasking skills
• Available to work flexible hours including holidays, weekends, days, and nights as needed
• Thrive in fast‑paced, high‑volume environments and maintain calm, through quickly and effectively problem‑solving under pressure
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
• Ability to take direction, work in a team environment and autonomously

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands and or trays
• Must be able to work on your feet for at least 8 hours
• Fast‑paced movements are required to go from one part of the restaurant to others
• Must be able to move, pull, carry, or lift at least 40 pounds
• Occasionally kneel, bend, crouch and climb as required
• Regular ascending/descending stairs
• Repeating motions that may include the wrists, hands and/or fingers
• Frequent use of hand to finger motions, handle or feel objects, reach with hands and arms

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug‑free workplace.

All job offers are contingent upon successfully passing pre‑employment background check.