SERVER

Jungle Island; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Jungle Island is seeking an experienced server for Joia Beach in Miami, FL. Primary responsibilities include providing exceptional service to ensure guest satisfaction, following proper service procedures, and maintaining cleanliness throughout the dining area.

Candidates should have a minimum of two years experience, ability to work well with large groups, and a positive outlook. Long hours of standing and the ability to lift up to 20 pounds are required.

Qualifications

• Minimum two years experience as server.
• Ability to work with large groups of people.
• Observant, highly flexible individual preferred.

Responsibilities

• Provide service to ensure client satisfaction.
• Follow service procedures and standards.
• Set up tables and maintain cleanliness.

Skills

Customer service

Team collaboration

Adaptability

Job description

Job Details

Job Location: Joia Beach - Miami, FL 33132

Primary Objective of Position

To provide service to ensure the client satisfaction.

Essential Functions

• Understands the service procedures of the outlet and ensures that they are properly followed at all times.
• Ensures that guests receive the courtesies required at all stages, from the welcoming, through service and until their departure from the outlet.
• Knows all the food and beverage items on the menu including their ingredients, preparation and presentation.
• Is aware of the special events, promotions, and any kind of information related to the outlet.
• Uses suggestive selling and up-selling techniques to enhance guest satisfaction and generate profit.
• Gathers and communicates feedback from guests on food, service and atmosphere and communicates them to the reception.
• Is in charge of setting up tables and checking the mise-en place before operation time.
• Is responsible for the cleanliness and orderliness of the station assigned to him, at the beginning and at the end of his shift.
• Is responsible for the cleanliness of the service station and the availability and condition of silverware, glassware, chinaware, condiments, ashtrays, toothpicks, napkins, coasters, etc.
• Coaches, trains and works in close collaboration with the runner/commis waiter.
• Attends briefings and training sessions as scheduled.
• Performs related duties and special projects as assigned.

Physical Demands

• Requires long hours of standing, walking, bending, and squatting.
• Must be physically able to lift and carry up to 20 pounds or more.
• May require working in adverse weather conditions such as rain, cold, and summer heat.
• Must be able to work all shifts including AM, PM, weekends, and holidays.

Qualifications

• Minimum two years experience as server.
• Ability to work with large groups of people.
• Observant, highly flexible individual with a positive and creative outlook is preferred for this continually evolving position.