Bus Person- Nola Steak

ViziRecruiter,LLC.; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

PENN Entertainment is seeking friendly, customer-focused restaurant guest service team members in New Orleans. You will deliver quick, professional service to guests, support servers, and maintain a clean, welcoming dining area.

Requirements include a High School Diploma or GED, strong English communication, basic math, and availability for nights, weekends, and overtime. Prior customer service in a busy environment is preferred.

Qualifications

• High School Diploma or GED.
• Prior customer service experience in a fast-paced environment preferred.
• Excellent customer service and communication skills.
• Must read, write, understand and speak English.
• Basic math skills, including addition and subtraction.
• Availability to work nights, weekends, holidays and overtime as required.

Responsibilities

• Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and hosts/hostesses.
• Adheres to established departmental and property policies and procedures regarding guest service standards.
• Maintains par levels of operating supplies and ensures stock replacement per procedure.
• Removes dirty dishes and disposes of debris, keeping tables and buffet lines clean and sanitary.
• Resets tables with silverware, linen, napkins, and glassware according to standards.
• Wipes and maintains cleanliness of designated areas to health and safety standards.

Skills

Customer service

English proficiency

Basic math

Education

High School Diploma or GED

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.

• Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.
• Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess.
• Adheres to established departmental and property policies and procedures regarding guest service standards.
• Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure.
• Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans (wipes) tables and seats. Ensures that the buffet line is clean and sanitary.
• Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications.
• Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required. Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Deep cleans restaurant equipment (e.g., coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required.
• Maintains equipment as required in accordance with established guidelines and safety procedures.
• Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with departmental procedures.
• Resolves service issues according to established guidelines. - Assists in Bar/Beverage set-up.

Requirements

• High School Diploma or GED equivalent.
• Prior customer service experience in a fast-paced environment preferred.
• Must have excellent customer service/communication skills.
• Must be able to read, write, understand, and speak English.
• Must have basic math skills, including the ability to add and subtract.
• Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed.