Busser/Dishwasher - GCM

Ghirardelli Chocolate Company; San Francisco (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

Ghirardelli Chocolate Company in San Francisco seeks a friendly, efficient dishwashing and guest-services associate. You will keep the dishroom clean and organized, restock and maintain work areas, and assist guests with product information and recommendations.

Starting pay is $20.35 per hour. You will join a team focused on premium chocolate experiences and guest satisfaction. High school diploma preferred; must be 18+.

Qualifications

• Must be 18 years old
• High school diploma preferred

Responsibilities

• Provide exceptional Guest service
• Maintain dishroom to Company Standards of cleanliness, arrangement, and display
• Maintain detailed knowledge of all products, pricing, and Company History
• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
• Follow Food Safety guidelines and maintain all table tops, serve ware, dish equipment, laundry equipment, floors and trash receptacles in a clean and sanitary condition
• Maintain the stockroom in a clean and orderly fashion
• Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
• Properly Set Up, Maintain, and Break Down dishroom
• Clean glassware, spoons, pots, and other service items in a timely fashion
• Keep knowledge level current of all fountain products and their required preparation
• Perform "Semi-Table Service" function as part of overall Guest Satisfaction
• Empty trash cans and make trash runs, maintain the trash storage area
• Launder dirty uniforms, towels, and other items as needed to ensure plentiful, clean supply

Skills

Communication

Teamwork

Time management

Customer focus

Dishwashing

Education

High school diploma preferred

Job description

WHO WE ARE

At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee's contribution directly impacts Ghirardelli's growth and success. Join our dynamic team and help shape Ghirardelli's future.

Job Summary

Ghirardelli's employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department, with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America's #1 premium chocolate company.

Scope of Responsibilities

• Provide exceptional Guest service
• Maintain dishroom to Company Standards of cleanliness, arrangement, and display
• Maintain detailed knowledge of all products, pricing, and Company History
• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
• Follow Food Safety guidelines and maintain all table tops, serve ware, dish equipment, laundry equipment, floors and trash receptacles in a clean and sanitary condition
• Maintain the stockroom in a clean and orderly fashion
• Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
• Properly Set Up, Maintain, and Break Down dishroom
• Clean glassware, spoons, pots, and other service items in a timely fashion
• Keep knowledge level current of all fountain products and their required preparation
• Perform "Semi-Table Service" function as part of overall Guest Satisfaction
• Empty trash cans and make trash runs, maintain the trash storage area
• Launder dirty uniforms, towels, and other items as needed to ensure plentiful, clean supply

Specific Knowledge and Skills:

• Strong oral and written communication skills
• Ability to work with little or no supervision
• Ability to work with a diverse work team and meet adversity with professionalism
• Ability to manage time effectively
• Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
• Ability to operate a dishwashing machine

Specific Knowledge and Skills:

• Strong oral and written communication skills
• Ability to work with little or no supervision
• Ability to work with a diverse work team and meet adversity with professionalism
• Ability to manage time effectively
• Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
• Ability to operate a dishwashing machine

Education and Work Experience:

• Must be 18 years old
• High school diploma preferred

Starting Pay: $20.35