Seasonal Chocolatier - San Leandro

Lindt & Sprüngli (Canada), Inc; San Leandro (CA); Sur place; USD 19 000 - 26 000; Plein temps

Avantages offerts par ce poste

Free sundae/shake per shift

Employee discount 50% off everything

Holiday pay 1.5x

Quarterly bonus opportunity

Résumé du poste

Ghirardelli in San Leandro, CA seeks an energetic Restaurant/Retail Associate to deliver exceptional guest service across restaurant and retail duties. The role offers starting pay of $16.90 per hour, holiday pay, employee discount, and quarterly bonus opportunities.

Shifts include nights and weekends; some prep/cleaning outside hours. Must be 18+, strong work ethic, high energy, and able to work cross-functionally in a fast-paced environment.

Qualifications

• Must be 18 years old.
• High school diploma preferred.
• Previous retail experience is desirable.

Responsabilités

• Provide exceptional guest service.
• Manage cash handling and credit card processing per procedures.
• Assemble various proprietary retail items per the Recipe Guidelines.
• Maintain adequate supply of all retail product both on the sales floor and in back stock.
• Ensure all product is appropriately priced and signed per Company Guidelines.
• Maintain the sales floor and products to Company Standards of cleanliness, arrangement, and display.
• Maintain detailed knowledge of all products, pricing, and Company History.
• Utilize knowledge of products and pricing to satisfy guest inquiries and up-sell opportunities.
• Gift-wrap as needed items for sale per Company Guidelines and Standards.
• Follow Food Safety guidelines and maintain all tables, tops, and floors in clean condition.
• Keep all Fountain and Condiment supplies stocked and in good condition.
• Maintain the stockroom in a clean and orderly fashion.
• Clean windows and mirrors when needed or directed by a Supervisor/Manager.
• Maintain Guest and Employee Washing Facilities in good order and clean.
• Set Up, Maintain, and Break Down Fountain Area.
• Replenish toppings and fountain items and minimize waste.
• Maintain ice cream flavors and ensure quality.
• Stay knowledgeable about fountain products and preparation.
• Work as a Topper or Scooper as needed.
• Perform Semi-Table Service as part of Guest Satisfaction.

Connaissances

Basic math

Strong communication

Little supervision

Team collaboration

Time management

Positive attitude

Dishwashing

Formation

18+ age requirement

High school diploma preferred

Description du poste

WHO WE ARE

At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli’s future.

Job Summary

**Immediate openings, ability to start in days!!**

Starting Pay –$ 16.90

Holiday Pay – 1.5x pay for worked holidays!

Free Sundae or shake on every Shift!!

Employee Discount – 50% off everything!

Quarterly Bonus opportunity!!

Store Hours – Sunday - Friday 10:00am - 8:00pm ; Saturday 9:00am - 8:00pm

Shifts could be up to 2 hours before/after store hours for prep/cleaning.

Restaurant/Retail Associate - this position will perform all restaurant and retail duties.

Ghirardelli’s employees are the face of our company. They set us apart from other retailers.

Join us today! This position will perform both restaurant and retail duties. Merchandise, stock, and provide excellent guest service while selling our Premium Chocolate line. Previous retail experience is desirable for this position. Must be High Energy, Reliable, have a Strong Work Ethic, be able to work all shifts including Nights and Weekends.

Scope of Responsibilities

• Provide exceptional Guest service


• Effective management of all cash handling and credit card processing procedures utilizing Company Procedures and best practices


• Assemble various proprietary retail items per the Recipe Guidelines


• Maintain adequate supply of all retail product both on the sales floor and in back stock


• Ensure all product is appropriately priced and signed per Company Guidelines


• Maintain sales floor and products to Company Standards of cleanliness, arrangement, and display


• Maintain detailed knowledge of all products, pricing, and Company History


• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities


• Gift-wrap as needed items for sale per Company Guidelines and Standards


• Follow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary condition


• Keep all Fountain and Condiment supplies both on the sales floor and behind the Fountain Area stocked and in good condition.


• Maintain the stockroom in a clean and orderly fashion


• Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager


• Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition


• Properly Set Up, Maintain, and Break Down Fountain Area


• Replenish toppings and various fountain items throughout the day as needed and minimize or eliminate food waste


• Maintain the proper level and all required ice cream flavors


• Keep knowledge level current of all fountain products and their required preparation


• Work as a \"Topper\" or \"Scooper\" as needed


• Perform \"Semi-Table Service\" function as part of overall Guest Satisfaction


• Maintain all Candy Making equipment and supplies in good working order, and know all recipes

Specific Knowledge and Skills

• Basic math computation skills


• Strong oral and written communication skills


• Ability to work with little or no supervision


• Ability to work with a diverse work team and meet adversity with professionalism


• Ability to manage time effectively


• Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service


• Ability to operate a dishwashing machine

Education and Work Experience

• Must be 18 years old


• High school diploma preferred