BUSSER - COUNCIL OAK (PART TIME)

Hard Rock Hotel & Casino Bristol; Bristol (VA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player in hospitality is seeking a dedicated Busser to join their team. This part-time role focuses on creating an inviting atmosphere for guests, ensuring exceptional service, and maintaining cleanliness in dining areas. Responsibilities include greeting guests, assisting with food service, and collaborating with kitchen staff to deliver a memorable dining experience. Ideal candidates will have a friendly demeanor, strong communication skills, and a commitment to guest satisfaction. Join a dynamic team where your contributions will enhance the overall guest experience in a vibrant setting.

Qualifications

• One year of guest service experience in a dining environment preferred.
• Valid Food Handlers Card and Liquor License required.

Responsibilities

• Greet guests and provide outstanding customer service.
• Maintain cleanliness and appearance of assigned areas.
• Assist in food preparation and transport items as needed.

Skills

Customer Service

Food Safety

Teamwork

Communication

Education

High School Diploma or G.E.D.

Job description

Join to apply for the BUSSER - COUNCIL OAK (PART TIME) role at Hard Rock Hotel & Casino Bristol

4 days ago Be among the first 25 applicants

Join to apply for the BUSSER - COUNCIL OAK (PART TIME) role at Hard Rock Hotel & Casino Bristol

Get AI-powered advice on this job and more exclusive features.

• Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Greet each guest and provide outstanding customer service.
• Supply all food items needed in order to maintain an efficient operation.
• Responsible for the preparation and upkeep of food lines and self-service stations.
• Transport all food items from kitchen to respective areas.
• Inform chefs of all prepared food items that are needed.
• Assist in the kitchen with preparation of products and dish washing and make certain there is an ample supply of dishes and utensils at all times.
• Monitor temperatures of all food items in holding units.
• Maintain the appearance of food during the duration of the day or event by handling all food according to sanitation codes, rotating food as needed, handling all by the rims, lining up food items according to courses and presentation and having all food appear fresh.
• Maintain all beverage areas with all necessary beverages.
• Complete all set-up duties on time.
• Responsible for the overall cleanliness and appearance of assigned area and kitchen as required.
• Assists in the main kitchen with the preparation of various dishes as required.
• Knowledge of what food items are being served daily.
• Rotates and maintains inventory of all food.
• Uses proper transfer slips for all items coming and going to the Kitchen.
• Load all dinner plates, dessert plates, and bowls in proper areas.
• Put away and rotate all food storeroom orders.
• Put away all dry goods at the beginning of the day.
• Must have the ability to interact positively with guests to enhance guest relations.
• Bus table at the end of the guest meals.
• Maintain 15-20 tables.
• Transport dish cart to and from service station/steward’s station.
• Maintain cleanliness in server stations as well as dining room.
• Responsible for abiding to all cash handling policies and procedures.
• Remove all dirty dishes and glassware from the guest’s tables during and after each course.
• Refill all drinks when needed.
• Complete all opening and closing duties.
• Check and clean equipment regularly and ensure preventative maintenance programs are adhered to and communicate any repairs needing to be done.
• Work considerately with team members from all departments.
• Advise supervisor when supplies are needed.
• Inform supervisor of guest needs which may require special accommodations.
• Check with supervisor on duty before ending shift.
• Other departmental related duties and assignments as directed by management.
  
  

Overview Responsibilities

• Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Greet each guest and provide outstanding customer service.
• Supply all food items needed in order to maintain an efficient operation.
• Responsible for the preparation and upkeep of food lines and self-service stations.
• Transport all food items from kitchen to respective areas.
• Inform chefs of all prepared food items that are needed.
• Assist in the kitchen with preparation of products and dish washing and make certain there is an ample supply of dishes and utensils at all times.
• Monitor temperatures of all food items in holding units.
• Maintain the appearance of food during the duration of the day or event by handling all food according to sanitation codes, rotating food as needed, handling all by the rims, lining up food items according to courses and presentation and having all food appear fresh.
• Maintain all beverage areas with all necessary beverages.
• Complete all set-up duties on time.
• Responsible for the overall cleanliness and appearance of assigned area and kitchen as required.
• Assists in the main kitchen with the preparation of various dishes as required.
• Knowledge of what food items are being served daily.
• Rotates and maintains inventory of all food.
• Uses proper transfer slips for all items coming and going to the Kitchen.
• Load all dinner plates, dessert plates, and bowls in proper areas.
• Put away and rotate all food storeroom orders.
• Put away all dry goods at the beginning of the day.
• Must have the ability to interact positively with guests to enhance guest relations.
• Bus table at the end of the guest meals.
• Maintain 15-20 tables.
• Transport dish cart to and from service station/steward’s station.
• Maintain cleanliness in server stations as well as dining room.
• Responsible for abiding to all cash handling policies and procedures.
• Remove all dirty dishes and glassware from the guest’s tables during and after each course.
• Refill all drinks when needed.
• Complete all opening and closing duties.
• Check and clean equipment regularly and ensure preventative maintenance programs are adhered to and communicate any repairs needing to be done.
• Work considerately with team members from all departments.
• Advise supervisor when supplies are needed.
• Inform supervisor of guest needs which may require special accommodations.
• Check with supervisor on duty before ending shift.
• Other departmental related duties and assignments as directed by management.
  
  

Qualifications

• High School diploma or G.E.D. equivalency preferred.
• One-year guest service experience in a family or formal dining environment preferred. Casino Food & Beverage experience preferred.
• Ability to read and write English required.
• Must have valid Food Handlers Card, Liquor License, and Gaming Badge when working.
  
  

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.
  
  

Knowledge Of

• Pertinent federal, state, and local laws, codes, and regulations.
• Must have good communication skills and excellent interpersonal skills, including a positive, friendly, and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.
  
  

Ability To

• Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift.
• Must have the ability to withstand noisy and smoke-filled environments.
• Must be able to stand, walk, use hands to finger, handle or feel objects, tools, or controls, and reach with arms and hands.
• Must regularly lift and move up to 50 pounds.
  
  

Additional Details

#zipcorporate

Application FAQs

Software Powered by iCIMS

www.icims.com

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at Hard Rock Hotel & Casino Bristol by 2x

Sign in to set job alerts for “Busser” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.