FOOD RUNNER - COUNCIL OAK (PART TIME)

Hard Rock Hotel & Casino Bristol; Bristol (VA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated Food Runner to join their dynamic team. This role involves providing exceptional guest service, ensuring food items are efficiently transported and presented, and maintaining cleanliness in dining areas. Ideal candidates will thrive in a fast-paced environment, possess a strong commitment to customer satisfaction, and be ready to contribute to a vibrant atmosphere. If you're passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Qualifications

• One year guest service experience in a dining environment preferred.
• Must have valid Food Handlers Card and Liquor License.

Responsibilities

• Greet guests and provide outstanding customer service.
• Transport food items from kitchen to respective areas.
• Maintain cleanliness in server stations and dining room.

Skills

Customer Service

Food Handling

Communication Skills

Teamwork

Education

High School Diploma or G.E.D.

Job description

Join to apply for the FOOD RUNNER - COUNCIL OAK (PART TIME) role at Hard Rock Hotel & Casino Bristol

4 days ago Be among the first 25 applicants

Join to apply for the FOOD RUNNER - COUNCIL OAK (PART TIME) role at Hard Rock Hotel & Casino Bristol

• Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Greet each guest and provide outstanding customer service.
• Supply all food items needed to maintain an efficient operation.
• Responsible for the preparation and upkeep of food lines and self-service stations.
• Transport all food items from kitchen to respective areas.
• Inform chefs of all prepared food items that are needed.
• Assist in the kitchen with preparation of products and dish washing, ensuring an ample supply of dishes and utensils.
• Monitor temperatures of all food in holding units.
• Maintain food appearance during the day or event by handling all food according to sanitation codes, rotating food as needed, lining up food items according to courses and presentation, and ensuring all food appears fresh.
• Maintain beverage areas with all necessary beverages.
• Complete all set-up duties on time.
• Ensure overall cleanliness and appearance of assigned areas and kitchen.
• Assist in the main kitchen with preparation of dishes as required.
• Know the daily served food items.
• Rotate and maintain inventory of all food.
• Use proper transfer slips for all items to and from the kitchen.
• Load dinner plates, dessert plates, and bowls in proper areas.
• Put away and rotate all food storeroom orders and dry goods at the start of the day.
• Interact positively with guests to enhance guest relations.
• Bus tables at the end of guest meals, maintaining 15-20 tables.
• Transport dish cart to and from service/steward’s station.
• Maintain cleanliness in server stations and dining room.
• Follow all cash handling policies and procedures.
• Remove dirty dishes and glassware during and after each course, refill drinks as needed.
• Complete all opening and closing duties.
• Check and clean equipment regularly, ensuring maintenance and repairs are communicated.
• Work considerately with team members from all departments.
• Notify supervisor when supplies are needed or when guest needs require special accommodations.
• Check with supervisor before ending shift.
• Perform other duties as directed by management.

Qualifications

• High School diploma or G.E.D. preferred.
• One-year guest service experience in a family or formal dining environment preferred; Casino Food & Beverage experience preferred.
• Ability to read and write English required.
• Must have valid Food Handlers Card, Liquor License, and Gaming Badge when working.

Additional Requirements

• Obtain and maintain all licenses/certifications as per Federal, State, and Virginia Lottery regulations.
• Pass background check and drug screening.
• Must be at least 21 years old.
• Able to work holidays, weekends, and flexible shifts.

Knowledge Of

• Relevant federal, state, and local laws, codes, and regulations.
• Good communication and interpersonal skills with a positive attitude and ability to handle stressful situations.

Ability To

• Stand for 50% of shift, walk for 45%, sit for 5%.
• Work in noisy and smoke-filled environments.
• Lift and move up to 50 pounds regularly.

Additional details include the application process, employment type, industry, and seniority level, which are already well-structured in the original description.