Busser - Cafe

Hard Rock Casino Rockford; Strasburg (VA); On-site; USD 15,000 - 21,000; Full time

Job summary

Hard Rock Cafe is seeking a Busser to support restaurant operations through table maintenance, cleanliness, stocking, and teamwork. The role requires a sense of urgency, physical stamina, and a positive attitude to help create an exceptional guest experience.

Responsibilities include dining room maintenance, cleaning and organization, and assisting Hosts, Servers, and fellow Bussers. Some locations may require additional duties such as refilling beverages or setting up bar premixes.

Qualifications

• Ability to remain calm in a hectic, fast-paced environment.
• Strong organizational skills.
• Excellent attention to detail.
• Strong sense of urgency.
• Positive and friendly attitude toward guests and co-workers.

Responsibilities

• Dining Room Maintenance: Clear dirty tables promptly, reset and prepare tables, pre-bus, sweep floors and maintain cleanliness.
• Cleaning & Organization: Empty trash, keep back dock clean, stock ice and products.
• Team Support: Work with urgency, assist and communicate with Hosts, Servers, and Bussers.
• Additional Duties (Location Dependent): Clear condiments, refill beverages, set up bar premixes.

Skills

Calm under pressure

Organizational skills

Attention to detail

Urgency

Positive attitude

Education

High School Diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

A Hard Rock Cafe Busser is responsible for supporting restaurant operations through table maintenance, cleanliness, stocking, and teamwork. The position requires strong organizational skills, a sense of urgency, physical stamina, and a positive attitude to help create an exceptional guest experience.

Dining Room Maintenance

• Clear dirty tables promptly.
• Reset and prepare tables for incoming guests.
• Pre-bus tables during guest dining experiences.
• Sweep floors and maintain overall cleanliness.

Cleaning & Organization

• Empty trash cans.
• Maintain a clean and organized back dock area.
• Stock ice and other products as needed.

Team Support

• Work with a sense of urgency.
• Assist and communicate effectively with Hosts, Servers, and fellow Bussers.

Additional Duties (Location Dependent)

In some cafes, Bussers may also:

• Clear ketchup bottles and condiments from tables.
• Refill guest beverages.
• Set up bar premixes.

This job description reflects the position's essential functions but does not encompass all tasks that may be assigned.

Requirements

Education

• High School Diploma or equivalent.

Skills

Successful candidates should demonstrate:

• Ability to remain calm in a hectic, fast-paced environment.
• Strong organizational skills.
• Excellent attention to detail.
• Strong sense of urgency.
• Positive and friendly attitude toward guests and co-workers.

Physical Demands

Must be able to:

• Stand, walk, kneel, and bend for extended periods.
• Sit for extended periods when required.
• Perform repetitive arm, hand, and wrist movements.
• Communicate verbally and hear clearly.
• Demonstrate manual dexterity and strong hand-eye coordination.
• Work with hands above shoulder level.
• Occasionally lift, push, pull, carry, or move items up to 10 pounds.
• Twist and turn body parts as needed.
• Work in environments with heat, cold, chemicals, and loud noise.
• Travel by automobile or airplane for extended periods when required.

Additional Requirements

• Must meet the minimum legal age for employment.
• Maintain a professional, well-groomed appearance ("having a plan").
• Follow all uniform guidelines.
• Practice all safety and sanitation standards.
• Recycle products whenever possible.
• Uphold Hard Rock Cafe's Five Core Values and Mission Statement.