Busser

Hard Rock Cafe; New Orleans (LA); On-site; USD 24,000 - 31,200; Full time

Job summary

Hard Rock Cafe in New Orleans is seeking a dependable Busser to support front-of-house operations. You will clear and reset tables, maintain a clean dining area, and assist hosts and servers to ensure smooth service during peak hours.

You should be able to stay calm under pressure, be organized, and project a friendly attitude toward guests and team members. The role involves standing and moving for long periods and working in a busy cafe environment.

Qualifications

• Maintain calm in a hectic, fast-paced dining room.
• Stay organized and detail-oriented during busy shifts.
• Project a friendly, guest-focused attitude toward coworkers and guests.

Responsibilities

• Clear and reset tables quickly and efficiently.
• Sweep and clean dining and back dock areas; manage trash and restocking.
• Assist hosts and servers, communicate clearly, and uphold sanitation standards.

Skills

Calm under pressure

Organized

Friendly demeanor

Education

High School diploma

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits.

Job Description

• Clearing dirty tables.
• Resetting tables.
• Sweeping the floor.
• Emptying trash cans.
• Stocking ice/products.
• Maintaining a clean and organized back dock area.
• Pre-bussing tables.
• Having a sense of urgency.
• Assisting and communicating with hosts, servers and other bussers.
• In some Cafes: removing ketchups; refilling guests’ drinks and setting up bar pre-mixes.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Experience, Education, Certifications

• High School diploma or GED equivalent.

Skills

• Remaining calm in a hectic, fast-paced atmosphere.
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
• Displaying a positive and outwardly friendly attitude toward guests and co-workers.

Physical Demands

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.

Additional Requirements

• Maintaining a well-groomed appearance ("having a plan").
• Following all uniform guidelines.
• Practicing all general safety & sanitation standards.
• Recycling products, where possible.
• Maintaining HRC’s 5 core Values and Mission Statement.
• This Cafe may cross-train the Servers and the Bussers. This “Server Assistant” will become a rotated position for the Servers and only used during busy volume. Please see the Server job description for details.