Busser

Canyon Ranch; Pittsfield (MA); On-site; USD 30,000 - 35,000; Full time

Job summary

Join a leading wellness resort as a Busser, ensuring exceptional dining experiences for guests. Responsibilities include managing table settings, maintaining service stations, and assisting servers. Ideal candidates have food service experience and a guest-focused mindset.

Qualifications

• 1-2 years in a fast-paced food environment.
• Experience in Food and Beverage.

Responsibilities

• Ensure guests are seated with polished silver and glassware.
• Clear dirty tables and prepare for reset.
• Maintain stock and cleanliness of service stations.

Skills

Customer Service

Attention to Detail

Flexibility

Job description

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Overview

Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts, and Woodside, California. Wellness Retreat guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North America's largest day spa at The Venetian hotel in Las Vegas, Nevada. Canyon Ranch is a 14-time winner of Travel + Leisure’s Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.

Responsibilities

WHAT YOU'LL DO AS A COLLEAGUE

As a valuable part of the Food and Beverage team, you will ensure guests are seated with polished silver, sparkling glassware, and crisp linens. You will manage supplies, dishes, and linens, ensuring they reach the kitchen for cleaning and are ready for the next guest. Additionally, you'll keep the salad and beverage bars looking perfect all day, working closely with servers to make the dining experience memorable.

Table Maintenance

• Clear dirty tables, prepare for reset, and reset all service ware promptly and consistently.
• Transport dirty tableware to the dishwashing area.
• Assist servers in clearing dishes and replacing silverware between courses.
• Pour water for guests.

Service Station Maintenance

• Maintain stock and cleanliness of stations, including silverware, linens, and condiments.
• Set up and maintain salad and beverage bars, including room service and mocktail bars where applicable.

General Cleaning

Perform cleaning tasks using standard hotel products, address spills, and fulfill guest requests to ensure satisfaction.

Sidework

Complete all assigned side work as per the work chart.

Qualifications

WHAT YOU'LL NEED TO BE SUCCESSFUL

If you have experience in Food and Beverage and understand great customer service, join us!

Schedule: Must be flexible, including weekdays, weekends, and holidays, with morning and evening shifts. Our resort operates year-round.

Experience: 1-2 years in a fast-paced food environment, with meticulous attention to detail.

Physical Demands: Ability to lift/carry up to 25 lbs repeatedly and walk extensively.

Mindset: Positive attitude, guest-focused, flexible, proactive, and pride in high standards of food service.