Busser

Pacific Hospitality Group; Irvine, Northern (CA, KY); Hybrid; USD 22,000 - 33,000; Full time

Job summary

Pacific Hospitality Group is seeking a team-oriented dining room attendant to support servers, reset tables, and maintain a clean, welcoming dining area. You will assist with water service, communicate menu offerings, and help ensure guest satisfaction in a fast-paced setting.

We value discretion, a positive attitude, and adherence to health standards to provide memorable guest experiences and uphold company service standards.

Qualifications

• Requires ability to serve guests through verbal face-to-face interactions.
• Must demonstrate a positive attitude and professional demeanor.
• Requires strong communication and interpersonal skills and commitment to high guest satisfaction.
• Must know applicable health standards.
• Basic knowledge of food and beverage preparation, hotel service standards, guest relations and etiquette.

Responsibilities

• Meticulously cleans and sets dining room tables and booths as directed.
• Continuously maintains a neat, clean, organized, safe, and comfortable environment for our guests.
• Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the dining room.
• Completes pre, running, and post shift side-work requirements as directed.
• Provides expeditious service to each guest without sacrificing quality.
• Ensure water glasses are full throughout the meal.
• Accurately communicates the daily menu offering if requested.
• May read tickets and deliver food to assigned table or section according to Company service standards.
• Resolves guest complaints within scope of authority; otherwise refers the matter to management.
• Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.

Job description

Company Description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment.

What You Will Accomplish

• Meticulously cleans and sets dining room tables and booths as directed.
• Continuously maintains a neat, clean, organized, safe, and comfortable environment for our guests.
• Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the dining room.
• Completes pre, running, and post shift side-work requirements (i.e. rollups, condiments, etc.) as directed.
• Provides expeditious service to each guest without sacrificing quality.
• Ensure water glasses are full throughout the meal.
• Accurately communicates the daily menu offering if requested.
• May read tickets and deliver food to assigned table or section according to Company service standards.
• Resolves guest complaints within scope of authority; otherwise refers the matter to management.
• Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.

What You Will Bring

Assists servers with food and water for the guests. Cleans and re-sets tables in the dining areas.

Great If You Have

• Requires ability to serve the needs of guests through verbal face-to-face interactions.
• Contacts sometimes contain confidential/sensitive information so requires the ability to use discretion.
• Must demonstrate positive attitude and professional demeanor.
• Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.
• Must know all applicable health standards.
• Possess a basic knowledge of food and beverage preparation, hotel service standards, guest relations and etiquette.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At Pacific Hospitality Group, we believe in empowering team members as entrepreneurial thinkers who create value through integrity, vision, humility, and personal accountability. Guided by the principles of Principled Entrepreneurship, we foster an environment where individuals are encouraged to challenge the status quo, act with purpose, and take ownership of their impact. We support our team in discovering their unique gifts, continuously growing their capabilities, and contributing meaningfully—not just to our business, but to the lives of our guests, communities, and one another.