Bartender/Server

PHX Hotel Operations, LLC; Arizona; On-site; USD 21,000 - 34,000; Full time

Job summary

Pacific Hospitality Group is seeking a Bartender/Server to craft cocktails and provide exceptional beverage service for guests at restaurant and events. You will describe items, assist with special requests, and help ensure a superb guest experience across dining and hosted functions.

Responsibilities include maintaining knowledge of the bar menu, performing prep and side work, and handling payments. The role requires basic math, strong communication, and adherence to health guidelines.

Qualifications

• Basic knowledge of food and beverage preparation and service standards.
• Must be at least 18 years old.
• Ability to work AM, PM, weekends and holidays as required.

Responsibilities

• Curates craft cocktails and beverages to guest specifications.
• Describe all bar items, preparation methods and prices.
• Maintain extensive knowledge of bar/menu items.
• Proper shaking, mixing, and stirring techniques with shaker/bar tools.
• Assist guests with special requests and dietary needs.
• Utilize suggestive selling to maximize beverage revenues.
• Serve menu items promptly and courteously.
• Handle cash and balance bank at end of shift.
• Clean up after events and follow health guidelines.

Skills

Craft cocktails

Guest service

Cash handling

Multitasking

Communication skills

Basic math

Reading documents

Tools

Boston shaker

Bar spoon

Beakers

Jiggers

Hawthorne strainer

Juniper strainer

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

What You Will Accomplish

As a Bartender/Server, you are responsible for preparing beverages and providing exceptional food service to property guests dining in the restaurant and during events, special events, and other catered functions, as well as any other property hosted event as requested and scheduled.

Responsibilities Include

• Curates Craft Cocktails and/or beverages to guest specifications.
• Describe all bar items; methods of preparation and prices as needed.
• Must have extensive knowledge of all bar/menu items.
• Proper shaking, mixing, and stirring techniques using required Boston Shaker, Bar Spoon, Beakers, Jiggers, Hawthorne/Juniper Strainers.
• Extensive knowledge of the surrounding area, events, and directions to guide and enhance a guest’s local experience.
• Works with guests to accommodate special requests and special dietary needs.
• Utilize suggestive selling on established menu items or specials to maximize food and beverage revenues.
• Serves menu items to guests in a prompt and courteous manner.
• Performs pre and post-shift side work; set-up, breakdown, condiments, roll-ups etc.
• Responds to guest inquiries and special requests promptly to ensure guest satisfaction; notifies supervisor of guest complaints and unusual situations.
• Cash handling/ balance bank at the end of each shift and calculate tip outs.
• Serves guests at assigned station quickly, courteously, and obtains food and beverage from prescribed locations and serves guests according to established procedures and using appropriate service techniques.
• Observes guests to fulfill any additional requests and completes assigned side work as directed.
• Familiarizes self with all items on daily basis.
• After events, cleans away service and accessories.
• Follows all standard food handling, TIPS, Title IV, sanitation and health department guidelines.

Job Requirements

• Possess a basic knowledge of food and beverage preparation, service standards of comparable hotel, guest relations and etiquette.
• Must be at least 18 years of age.
• Ability to work on AM, PM, weekend and holiday shifts as required by operational needs.

Physical Requirements

While performing the duties of this job, the employee is frequently required to walk, stand, crouch/bend/stoop, reach, smell, and push/pull, the employee is constantly required to hear and talk. The employee must occasionally sit, grasp, and lift objects weighing up to 50 pounds. Specific vision abilities constantly required are near vision and occasionally required include close and far vision. Finger dexterity is required to operate a point-of-sale system, use of a jigger, and stirring with a bar spoon.

Great If you have

• Experience within a hotel/resort environment.
• A valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment.
• Responsible Beverage Certified (TiPS) (Title IV).
• Ability to multi-task.
• Exceptional communication skills.
• Ability to serve needs of guest through verbal face-to-face interaction.
• Ability to perform basic math skills such as addition, subtraction, multiplication and division.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.undefinedundefined - We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

About Pacific Hospitality Group

At Pacific Hospitality Group, we believe in empowering team members as entrepreneurial thinkers who create value through integrity, vision, humility, and personal accountability. Guided by the principles of Principled Entrepreneurship, we foster an environment where individuals are encouraged to challenge the status quo, act with purpose, and take ownership of their impact. We support our team in discovering their unique gifts, continuously growing their capabilities, and contributing meaningfully—not just to our business, but to the lives of our guests, communities, and one another. If you're ready to grow with a team that values fulfillment and humility, start your journey with us—discover the opportunities waiting for you at Pacific Hospitality Group.