Busser

Sugar N' Spice; Blue Ash (OH); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Job summary

Sugar N' Spice is seeking a Busser to help maintain a clean, organized dining area and support the service team in delivering a memorable guest experience. The role involves clearing and resetting tables, rapid turnover, and assisting with setup, service, and cleanup of food and beverages.

The ideal candidate thrives in a busy environment, works well with others, and follows health and safety procedures to ensure guest satisfaction and smooth operations.

Qualifications

• Experience in efficiently clearing and resetting tables.
• Ability to multitask in a fast-paced environment.
• Strong communication skills for following verbal and written instructions.

Responsibilities

• Assist in delivering a superior dining experience by exceeding guest expectations and anticipating their needs.
• Provide a friendly greeting to guests with a warm, sincere smile.
• Handle guest challenges with tact and patience, ensuring issues are resolved to the guest’s satisfaction.
• Support the service team by assisting with the setup, service, and cleanup of food and beverages.
• Adhere to all service protocols, including managing special dietary needs and allergy precautions.
• Maintain strict compliance with health and safety regulations, following all cleaning and sanitation procedures.
• Complete all tasks according to the guidelines and standards set out in the Employee Handbook.
• Work cooperatively with all team members to foster a collaborative work environment.
• Take on additional responsibilities as needed to support the team and ensure efficient operations.

Skills

Table clearing

Teamwork

Multitasking

Communication

Physical stamina

Safety awareness

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms

The Busser is a key player in enhancing our guests’ dining experience, responsible for maintaining a clean and well-organized dining area. This role supports the service team by ensuring that tables are cleared, cleaned, and reset quickly and efficiently. The ideal candidate will have strong teamwork skills, be well-organized, and possess excellent situational awareness.

Responsibilities:

• Assist in delivering a superior dining experience by exceeding guest expectations and anticipating their needs.
• Provide a friendly greeting to guests with a warm, sincere smile.
• Handle guest challenges with tact and patience, ensuring issues are resolved to the guest’s satisfaction.
• Support the service team by assisting with the setup, service, and cleanup of food and beverages.
• Adhere to all service protocols, including managing special dietary needs and allergy precautions.
• Maintain strict compliance with health and safety regulations, following all cleaning and sanitation procedures.
• Complete all tasks according to the guidelines and standards set out in the Employee Handbook.
• Work cooperatively with all team members to foster a collaborative work environment.
• Take on additional responsibilities as needed to support the team and ensure efficient operations.

Qualifications:

• Experience in efficiently clearing and resetting tables, and transporting dirty dishes to the designated areas.
• Available to effectively manage a section of tables.
• Ability to safely maneuver furniture such as chairs, tables, highchairs, and booster seats.
• Proficient in using all necessary cleaning tools and equipment.
• Excellent communication skills for following verbal and written instructions.
• Capable of multitasking effectively in a fast-paced and busy environment.
• Able to work in tight, noisy, and varying temperature conditions.
• Physically able to lift up to 50 pounds and to stand and walk during the entire shift, navigating through potential hazards.