Business Transformation Consultant

Insight Global; Atlanta (GA); On-site; USD 180,000 - 240,000; Full time

Job summary

Insight Global is seeking a Delivery Transformation Architect to lead the design of transformed delivery models across complex enterprise client engagements. This senior individual-contributor role evaluates current delivery and designs future-state models to improve scalability, efficiency, and client outcomes.

You will work with AI, Cloud, Data, and Engineering Architects and own the future delivery approach.

Qualifications

• Global delivery strategy across onshore/nearshore/offshore
• Operating-model transformation and delivery optimization
• Executive-level communication and senior stakeholder engagement
• Deal economics, financial modeling, and commercial negotiations
• Experience redesigning enterprise delivery organizations across multiple locations

Responsibilities

• Lead discovery and transformation assessments for complex engagements
• Analyze current delivery organizations and processes
• Design optimized delivery models and location strategies
• Move engagements toward managed services and outcome-based models
• Build business cases with ROI, costs, and productivity gains
• Guide deal shaping, pricing strategy, and client presentations
• Partner across sales, finance, delivery, and engineering to drive execution

Skills

Global delivery strategy

Delivery optimization

Organizational design

Agile operating-model transformations

Executive presence

Large-deal solutioning

Job description

Delivery Transformation Architect - Delivery Transformation Office

We are seeking a Delivery Transformation Architect to lead the design of transformed delivery models across complex enterprise client engagements. This senior individual-contributor role evaluates how work is delivered today and designs future-state models that improve scalability, efficiency, commercial performance, and client outcomes. Working alongside AI, Cloud, Data, Application, and Engineering Architects, you will own one core question: how should this work be delivered differently?

What You Will Do

• Lead discovery and transformation assessments across complex enterprise client engagements
• Analyze current delivery organizations, including roles, staffing levels, locations, processes, technology, commercials, governance, and performance
• Design optimized onshore, nearshore, and offshore delivery models, including location strategy, role placement, organizational pyramids, spans of control, and transition plans
• Move engagements from time-and-materials toward managed services, capacity-based, productivity-based, and outcome-based commercial models
• Build transformation business cases that quantify cost savings, productivity gains, margin expansion, investment and transition costs, and expected ROI
• Partner with technical architects to translate technology opportunities into measurable delivery and financial improvements
• Lead executive-level client discussions and present transformation recommendations, business cases, and proposed delivery models
• Support deal shaping, solution development, proposals, pricing strategy, and client presentations
• Partner across sales, account leadership, finance, delivery, engineering, and architecture to carry transformations from concept through execution

Transformation Focus Areas

Global Delivery & Location Strategy: onshore, nearshore, and offshore models, role placement, organizational pyramids, spans of control, and transition planning

Commercial Model Transformation: T&M to managed services, capacity-, productivity-, and outcome-based constructs, SLAs, KPIs, productivity commitments, and gainshare mechanisms

AI & Automation: eliminating, consolidating, automating, or augmenting work through AI, automation, process redesign, and technology modernization

Operating Model & Governance: future-state operating models, governance structures, organizational design, transformation roadmaps, and transition plans

Technology & AI-Enabled Transformation

• Technical fluency to work credibly with AI, Cloud, Data, Application, and Engineering leaders
• AI-enabled productivity and automation transformations
• Application, infrastructure/cloud, data, or IT service management managed services

Core Skills & Experience

• Global delivery strategy and offshore / nearshore transitions
• Operating-model transformation, delivery optimization, and organizational design
• Agile or product operating-model transformations
• Managed services, outcome-based models, pricing, SLAs, and productivity commitments
• Deal economics, financial modeling, contracting, and commercial negotiationsli>
• Large-deal solutioning and transformation business case development

Qualifications

• 10+ years across management consulting, technology consulting, managed services, global delivery, large-deal solutioning, or a related environment
• Demonstrated experience redesigning enterprise delivery organizations and transitioning work across onshore, nearshore, and offshore locations
• Experience designing or operating $10M+ enterprise technology or managed-services engagements
• Background in consulting, systems integration, managed services, outsourcing, or global technology services; large outsourcing, insourcing, or global capability center programs a plus
• Executive presence: able to independently lead discovery, challenge current-state assumptions, frame a compelling future state, and present to senior executives

What Success Looks Like

Within your first year, you will independently lead transformation opportunities from discovery through future-state design, business case, proposal, executive pitch, and transition. Your work will drive measurable improvement in:

• Client value, business outcomes, and delivery productivity
• Gross margin, commercial performance, and recurring managed-services revenue
• Nearshore / offshore leverage and automation and AI adoption
• Conversion from T&M toward outcome-oriented delivery models

Why This Role

This role sits at the intersection of management consulting, global delivery strategy, commercial solutioning, and technology transformation. You will know when to lead directly and when to bring in deeper domain specialists, while remaining accountable for the integrated transformation design. If you are energized by redesigning how enterprise work gets delivered, not simply advising on what should change, this role offers the opportunity to shape transformation at scale.