Business Training Specialist

JD.com; Los Angeles (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

JD Logistics (JINGDONG Logistics) seeks a Business Training Specialist to establish and improve the Americas training program, aligning with regional business development and talent needs. You will design plans, coordinate instructors, and develop materials to drive capability enhancement across the region.

Based in Fontana, CA or City of Industry, CA or Perth Amboy, NJ, the role is full-time with a base salary between $70,304 and $100,000 plus annual bonus, reflecting market competitiveness and

Responsibilities

• Establish and improve the training and capability enhancement system for the Americas region.
• Plan annual/monthly training plans and related standard processes to promote standardized implementation.
• Coordinate needs surveys, solution design, course scheduling, instructor coordination, and training delivery.
• Establish training effectiveness evaluation and tracking through satisfaction, exams, and business performance.
• Develop and update the training materials, course records, and employee training files.
• Promote online and standardized archiving of training data for efficiency and traceability.

Job description

Who We AreAt JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.Our Global ReachJINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: https://www.jingdonglogistics.com/What We OfferJoining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.About The TeamYou’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.Job Title: Business Training SpecialistLocation: Fontana, California, City of Industry, California or Perth Amboy, New JerseyAnnual Base: $70,304 - $100,000 + Annual BonusJob Type: Full-TimeWhat You'll Do:Responsible for establishing and improving the training and capability enhancement system for the Americas region. Based on regional business development and talent capability needs, establish training management mechanisms, annual/monthly training plans, and related standard processes to promote the standardized and systematic implementation of training.Work closely with various business departments to plan and drive the implementation of various training projects based on business development and personnel capability enhancement needs, including new employee training, business skill training, and specialized capability improvement. Coordinate needs surveys, solution design, course scheduling, instructor coordination, and training implementation to ensure the effective delivery of training projects.Establish a training effectiveness evaluation and tracking mechanism. Evaluate training effectiveness through training satisfaction, exam results, business performance, and training feedback. Conduct regular project reviews to continuously optimize training content and implementation methods, promoting the conversion of training results into business capabilities.Responsible for the training course system and internal instructor resource construction for the Americas region. Drive the conversion of business knowledge, best practices, and standard operating procedures into courses, cases, question banks, and training materials. Establish and continuously improve the internal instructor mechanism and training resource library.Responsible for the standardized management and continuous updating of training materials, course records, exam results, and employee training files. Promote the online and standardized archiving of training data and materials to improve training management efficiency and traceability.At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.Ready to apply?Take the next step in your career, apply now and explore the opportunities we have to offer.