Business Technology Solutions Manager

ZS; Bethesda (MD); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health and well-being benefits

Financial planning

Professional development opportunities

Job summary

A management consulting and technology firm is seeking a Business Technology Solutions Manager in Bethesda, MD. You will drive innovative tech solutions for pharma clients, managing multiple projects with a focus on client interactions. The ideal candidate has over 7 years of IT consulting experience and a strong communication skill set, along with relevant degrees in IT or Computer Science. The position includes competitive perks and a flexible work environment.

Qualifications

• 7+ years of hands-on IT experience in consulting.
• Ability to manage multiple projects simultaneously.
• Certifications in Cloud Platforms and Project Management preferred.

Responsibilities

• Drive growth and delivery of technology solutions for clients.
• Manage direct client interactions on multiple projects.
• Apply Agile delivery concepts to projects.

Skills

IT services management

Client communication

Project management

Technology trend analysis

Education

Bachelor's/Master's degree in Computer Science

Tools

Cloud platforms

Big data technologies

Job description

Join to apply for the Business Technology Solutions Manager role at ZS

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all.

Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement.

Job Description

BUSINESS TECHNOLOGY SOLUTIONS MANAGER

What You’ll Do:

• Drive growth and delivery of technology solutions for commercial pharma clients, focusing on 1-3 key accounts in the East Coast region
• Have a significant direct client interaction, managing multiple projects simultaneously
• Deeply understand client’s business challenges and provide thought leadership in addressing issues.
• Work with onshore and offshore teams to develop price estimate, plan capacity, coordinate delivery of the end-to-end technology capability solution, report project status and act as escalation path for clients
• Work in tandem with global counterparts in planning and accomplishing planned activities, identification or risks and mitigation strategy
• Apply ZS methodology and Agile delivery concepts to the project(s)
• Ensure technical design is robust and scalable solutions consistent with ZS and industry practices;
• Provide project leadership and direction on one or more projects while maintaining a high-quality level of service
• Develop and manage client relationships on projects.
• Identify and drive opportunities of selling additional work to client.
• Identify latest technology trends and domain trends to develop ZS POV and drive innovative solutions for our clients
• Serve as the single point of contact and advisor for clients to facilitate their business needs and program demands through solutions and services
• Bridge business and technical teams by being fluent in the language of consulting (business drivers, process), design and technology (systems architecture, data warehousing, report creation)
• Coach the cross-functional project team on the business perspective and strategic imperatives to inform key project decisions
• Collaborate with other ZS internal expertise teams - Architects, Validation/ testing, etc. to ensure best in class technology solution
• Mentor, develop and motivate ZS teams and people; Lead by example

What You’ll Bring:

• Bachelor's/Master's degree with specialization in Computer Science, MIS, IT or another computer related discipline
• 7+ years of relevant of hands-on IT services or consulting industry experience leading medium-large scale technology solution delivery engagements
• Ability to effectively manage multiple projects at the same time
• Certifications Preferred (Cloud Platforms, Project Management, Data and Analytics, AL/ML Certifications, Enterprise Architecture)
• Experience in leading and building POV on new technology or problem solving, Innovation to build firm intellectual capital
• Extensive experience in big data and cloud technologies

Additional skills:

• Strong client presence and ability to communicate verbally and in writing technical concepts to all audiences
• Significant supervisory, coaching and hands-on project management skills
• Ability to manage a virtual global team environment that contributes to the overall timely delivery of multiple projects
• Willingness to travel to other global offices as needed to work with client or other internal project teams

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment.