Business Technical Success – Carrier Field Engineering Manager

Apple Inc.; Newark, Northern (NJ, KY); Hybrid; USD 198,000 - 298,000; Full time

Benefits offered by this job

Medical and dental coverage

Employee stock programs

Educational reimbursements

Relocation assistance

Job summary

Apple Inc. Newark, NJ seeks a Carrier Field Engineering Manager to lead a high‑performing team of Field Engineers.

You will partner with US carrier partners and enterprise customers to drive adoption of Apple technologies and ensure seamless integration across hardware, software, and services. You will balance strategic leadership with hands‑on execution, shape cross‑functional plans with Sales, Product, R&D, Marketing, and Finance, mentor engineers, and accelerate growth by removing technical

Qualifications

• 7+ years leading technical, solutions-oriented teams.
• Strong business acumen with financial drivers and strategic planning for sustainable growth.
• Extensive experience in complex IT enterprise environments, deployment strategies, security frameworks, and mobile architectures.
• Background in mobile technology and carrier networks (5G, Private Networks).
• Bachelor's degree or equivalent practical experience.

Responsibilities

• Build and evolve the Carrier Field Engineering team to align with growth strategies.
• Partner withSales, Product, R&D, Marketing, and Finance, internally and with carrier partners, to develop long-range plans and technical goals.
• Drive high-impact initiatives that secure outcomes and accelerate growth.
• Identify wireless industry trends and integrate into growth initiatives.
• Improve customer journey and core operations for efficiency and scale.
• Communicate complex technical concepts clearly to diverse audiences.
• Navigate challenging discussions with confidence and calm under pressure.
• Make informed decisions in ambiguous situations.
• Mentor and enable team members, deepening expertise across Apple ecosystem.
• Build and maintain relationships across internal teams, Carrier partners, and customers.

Skills

Leadership

Business acumen

Mobile technology

Security solutions

5G

MDM

Enterprise IT

Education

Bachelor's degree

Tools

5G infrastructure

Private Networks

Network Slicing

MDM

Security solutions

Job description

Business Technical Success - Carrier Field Engineering Manager

Newark, New Jersey, United States Sales and Business Development

At Apple, we create products that revolutionize industries and enrich lives globally. Our Carrier organization is vital to this mission, ensuring our largest partners like Verizon, AT&T, and T-Mobile successfully deliver Apple solutions to enterprise customers at scale. The Technical Success - Carrier Field Engineering team is integral to this success, partnering directly with these carriers to overcome technical barriers and integrate best-in-class Apple practices for enterprise customers.

Description

As the Carrier Field Engineering Manager, you will lead a team of exceptional Field Engineers who serve as trusted advisors on the Apple ecosystem, driving the successful adoption and integration of Apple technologies within our major US Carrier partners and their enterprise clients. You and your team will deeply understand our carriers' businesses and technical ambitions, transforming the way they operate by delivering innovative technical solutions and ensuring seamless integration of Apple's hardware, software, and services. You will remove technical barriers and friction points, improve customer readiness for our platform, and accelerate business transformation through Apple platform adoption. This role requires a leader who can balance strategic vision with hands-on execution, building strong cross-functional relationships internally and with carrier partners to drive meaningful, lasting impact. You'll be at the intersection of technology, business strategy, and partnership, helping shape how millions of enterprise users experience Apple's ecosystem through our carrier relationships. Success in this role means building a high-performing team, staying ahead of emerging industry trends, and consistently delivering outcomes that strengthen Apple's position as the trusted technology partner for carriers and their enterprise customers alike.

Responsibilities

• Build, lead, and strategically evolve the Carrier Field Engineering team, ensuring its capabilities align with platform and solution growth strategies
• Partner with senior leaders across Sales, Product, R&D, Marketing, and Finance, both internally and with carrier partners, to develop and execute business strategies, long-range plans, and technical goals
• Drive complex, high-impact business initiatives that secure critical outcomes and accelerate growth
• Identify emerging wireless industry trends and integrate them into growth initiatives, keeping the organization ahead of market shifts
• Continuously improve the customer journey and core operations to increase efficiency and scale the business
• Communicate complex technical concepts clearly and compellingly to diverse audiences, from technical teams to executive leadership
• Navigate challenging technical and business discussions with confidence, remaining composed under pressure
• Make informed, impactful decisions with sound judgment, even in ambiguous situations
• Mentor and enable team members, fostering curiosity and deepening expertise across Apple's ecosystem
• Build and maintain strong relationships across internal teams, Carrier partners, and customers

Minimum Qualifications

• Approximately 7 plus years of experience leading technical, solutions-oriented teams
• Strong business acumen, including an understanding of financial drivers and strategic planning for sustainable growth
• Profound understanding and experience with complex IT enterprise environments, including deployment strategies, security frameworks, and mobile architectures
• Extensive background in mobile technology and solutions, including carrier network infrastructure (e.g., 5G, Private Networks, Network Slicing), Mobile Device Management (MDM), and advanced security solutions
• Bachelor's degree or equivalent practical experience

Preferred Qualifications

• Strategic foresight to anticipate emerging industry trends and proactively identify growth opportunities with carrier partners
• Exceptional ability to distill complex technical concepts into clear, concise, and compelling narratives for diverse audiences
• Experience with AI integration within mobile ecosystems
• Demonstrated success advising on technical business transformation initiatives for large enterprises or in a consultative pre-sales engineering capacity
• Strong grasp of Apple's approach to Security and Privacy, with the ability to articulate the inherent benefits of our integrated approach

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $197,900 and $298,000, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

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Apple accepts applications to this posting on an ongoing basis.