BUSINESS TAXES REPRESENTATIVE

California Department of Tax and Fee Administration; Sacramento (CA); On-site; USD 49,885 - 77,271; Full time

Benefits offered by this job

Stable benefits

Work-life balance

Paid holidays

Career development opportunities

Job summary

A government agency in California is seeking a Business Taxes Representative to analyze tax returns and handle taxpayer inquiries. The role offers a stable income, benefits, and opportunities for advancement. A 4-year college degree is required, along with strong analytical and customer service skills. Candidates will be part of a dedicated team making a direct impact on the community.

Qualifications

• Must have a 4-year college degree.
• Strong analytical and organizational skills required.
• Experience in customer service is an asset.

Responsibilities

• Analyze tax returns and establish tax liabilities.
• Review taxpayer correspondence and communicate effectively.
• Process customer service inquiries and maintain tax records.

Skills

Analytical skills

Organizational skills

Communication skills

Customer service skills

Education

4-year college degree

Job description

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California Department of Tax and Fee Administration provided pay range

This range is provided by California Department of Tax and Fee Administration. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Position Details

Job Code #:

JC-487115

Position Details

Job Code #:

JC-487115

Position #(s):

291-481-8690-042

291-481-8690-017

291-481-8690-XXX

Working Title:

TAXES REPRESENTATIVE

Classification:

BUSINESS TAXES REPRESENTATIVE

$4,470.00 - $5,078.00 A

$4,610.00 - $5,496.00 B

$5,528.00 - $6,924.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

In Office

Job Type:

Permanent, Full Time

Department Information

California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for over 25 percent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas – sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA. CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others.

To take a look at CDTFA as a destination employer please click the link

https://www.youtube.com/watch?v=D3a7w_igqDU

Department Website: http://www.cdtfa.ca.gov

Job Description And Duties

All applicants will be considered, however SROA/Surplus candidates will be given priority.

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see

CDTFA Gateway to New Opportunities video

This is a re-advertisement of JC-479166. If you previously applied under JC-479166 you would need to re-apply under this new Job Control, JC-487115 in order to be considered.

The California Department of Tax and Fee Administration (CDTFA) is seeking ambitious and driven individuals to join us. We offer fulfilling careers and provide a reliable income, stable benefits, work-life balance, paid holidays, and advancement opportunities. CDTFA offers a Career Center that provides assistance with resumes, mock interviews, interview tips and tricks, and other job opportunities within CDTFA and other state agencies.

We are committed to growing the capabilities of our team members with our excellent hands-on training, classroom training, and our mentoring program. We build a community where you can work with diverse individuals to explore ways of being creative and innovative to make processes more efficient.

The Return Analysis Unit (RAU) Work Processes Are Production Oriented So You Will Immediately Recognize The Results Of Your Hard Work. The Position Will Challenge Your Organizational, Communication, And Customer Service Skills. The Business Taxes Representative (BTR) Will Learn All Facets Of The Analysis Activities Within The RAU, Including All Processes Involving:

• Analyzing tax returns.
• Reviewing taxpayer correspondence and corresponding with taxpayers and team members through verbal and written communication.
• Establishing liabilities for additional tax, interest, and penalties.
• Performing return and payment maintenance.
• Processing relief from penalty cases.
• Answering customer service calls.
• Issuing refunds.
  
  

Your analytical skills will be put to the test and strengthened as you are tasked with interpreting and applying various tax laws, regulation, and annotations to ensure compliance from taxpayers.

Additional Benefits Of Working In The RAU Include:

• Access to trainers and leads daily to ensure that your transition to our agency/department goes smoothly.
• Many opportunities to take part in projects that help with upward mobility.
• Flexible time off requests.
  
  

In addition, if you have a 4-year college degree you may start at the C pay range.

Here is the link to the exam bulletin for Business Taxes Representative: CalCareers

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change.

You will find additional information about the job in the Duty Statement .

Special Requirements

• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to www.dhs.gov/e-verify
• Position requires employee to be fingerprinted and successfully pass a background investigation.
• Must work until 5 PM
• Travel may be required to up to ten percent (10%) of the time.
• Education : For classifications where the Minimum Qualifications (MQs) are based on meeting education requirements only: If education is required to meet the MQs please attach a copy of all of your transcripts that show the completion of the required education. Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the time of appointment. Foreign education credential evaluation services can be found at https://www.naces.org .
  
  

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Government Administration

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