BUSINESS TAXES REPRESENTATIVE

State of California; California; Hybrid; USD 50,000 - 77,000; Full time

Benefits offered by this job

Hybrid work schedule

Pay differential 441 – additional pay

Job summary

The California Department of Tax and Fee Administration (CDTFA) is seeking a Business Taxes Representative to perform tax compliance work across the state, with duties including assisting taxpayers and collecting delinquent taxes. The role supports field work and may involve up to 10% travel, primarily based in the Santa Ana/Orange County area.

Hybrid schedule options are available, with salaries ranging from $4,470 to $6,924 per month.

Qualifications

• Minimum Qualifications are based on the Class Specification for the Business Taxes Representative role.

Responsibilities

• Provide assistance to taxpayers to ensure compliance with tax laws.
• Collect delinquent taxes and perform compliance and collection functions.

Job description

CA Department of Tax and Fee Administration

JC-536830 -

JC-536830 - Tax Representative
BUSINESS TAXES REPRESENTATIVE

$4,470.00 - $6,924.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/10/2026

All applicants will be considered, however SROA/Surplus candidates will be given priority.

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see CDTFA Gateway to NewOpportunities video

This position is located in the Santa Ana Office.

Under the close supervision of the Business Taxes Administrator (BTA) I, the Business Taxes Representative (BTR) performs tax compliance work, which may include, providing assistance to taxpayers to ensure compliance with tax laws, collecting delinquent taxes, and performing a variety of compliance and collection functions utilizing the department’s web-based database, where actions taken are initiated and documented accurately. The incumbent is responsible for the less complex cases statewide involving active, closed, delinquent, and revoked sales and use tax accounts. The incumbent must keep the supervisor informed of complex issues on assigned cases. The incumbent reviews collection accounts to determine liabilities and collection actions and recommends discharge for uncollectible accounts. The accounts are worked by online correspondence, telephone, and/or mail. When necessary and warranted, field calls may be made to the business location and/ or other locations. Travel may be required up to ten percent (10%) of the time, including overnight stays.

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change.

Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California’s Personal Leave Program.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

You will find additional information about the job in the Duty Statement .

Working Conditions

• Position may be located in a high-rise building.
• Standard office environment (for example, artificial lighting, controlled temperature, etc.).
• Requires being in a stationary position, consistent with office work, for extended periods of time.
• Daily use of a personal computer, office equipment, and/or telephone.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• BUSINESS TAXES REPRESENTATIVE

BUSINESS TAXES REPRESENTATIVE $4,470.00 - $5,078.00A $4,610.00 - $5,496.00B $5,528.00 - $6,924.00C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Multiple

Orange County

Hybrid

Permanent, Full Time

Department Information

California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for about twenty-threepercent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas – sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA.CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others.

• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to www.dhs.gov/e-verify
• Position requires employee to be fingerprinted and successfully pass a background investigation.
• Travel is required ten percent (10%) of the time.
• Education: For classifications where the Minimum Qualifications (MQs) are based on meeting education requirements only: If education is required to meet the MQs please attach a copy of all of your transcripts that show the completion of the required education. Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency. Foreign education credential evaluation services can be found at https://www.naces.org .

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.cdtfa.ca.gov

Hiring Unit Contact:
Eric Byun
[phone]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CDTFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.

CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

In addition, you can look forward to:

• Nearby (third-party) parking.
• Free parking.
• Convenient to public transportation.
• Located near multiple eateries and major freeway access.
• Pay Differential 441 – Additional compensation each month whose worksite is located in Orange County.

Benefit information can be found on the CalHR website and the CalPERS website.