Business Systems Manager

Simple Mills; United States; Remote; USD 100,000 - 115,000; Full time

Job summary

Join a leading company as a Business Systems Manager, where you'll bridge operations, finance, and IT teams. Utilize your expertise in NetSuite to drive efficiencies and support strategic growth initiatives. This role emphasizes collaboration, problem-solving, and technology leadership, making a significant impact in the food industry.

Benefits

Competitive Compensation

Performance-Based Bonuses

Comprehensive Health Benefits

Work-Life Flexibility

Health & Wellness Perks

Qualifications

• Proven experience managing NetSuite/SAP in an administrative or power user capacity.
• Strong analytical skills to understand business processes.

Responsibilities

• Serve as a NetSuite power user and advocate across departments.
• Identify and implement technology-enabled solutions to streamline workflows.

Skills

Business Analysis

Problem Solving

Communication

Collaboration

Technical Aptitude

Education

Bachelor's degree

Tools

NetSuite

Jira

EDI

Excel

Job description

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Simple Mills is on a mission to transform the way food is made—creating nourishing products with astounding ingredients and amazing taste. Founded in 2012 by Katlin Smith, our brand has redefined center-aisle grocery by delivering better-for-you products made with unique, nutrient-dense ingredients. Today, we’re a category leader and the #1 natural brand in multiple segments, with distribution in over 30,000 stores nationwide.

Our work has been recognized by Fast Company as a Brand That Matters and a Most Innovative Company, and has been featured in Vogue, Forbes, Women’s Health, and NPR’s How I Built This. In 2024, Inc. named us one of its Best Workplaces, reflecting our dedication to fostering an inspiring and inclusive environment where passionate individuals can make a difference.

Join us as we shape the future of food. Learn more at www.simplemills.com.

Role Description:

The Business Systems Manager will serve as a critical bridge between the operations, finance, and IT teams, leveraging NetSuite to drive efficiencies, solve operational challenges, and support strategic growth initiatives. The position will report to the Head of Digital Supply Chain and responsibilities will include:

• NetSuite System Management: Serve as a NetSuite power user and system advocate—managing workflows, integrations, saved searches, and day-to-day support across departments while continuously identifying opportunities for system optimization.
• Process Improvement: Identify and implement technology-enabled solutions to streamline supply chain, finance, and cross-functional workflows, driving operational efficiency and scalability.
• Business Analysis & Technical Problem Solving: Translate business requirements into effective ERP solutions. Use strong logical thinking to solve complex operational challenges.
• Project Ownership: Independently lead small to mid-sized initiatives from concept to execution. Provide regular project updates and communicate progress to stakeholders.
• EDI Integration: Support and evolve EDI processes using TrueCommerce. Manage new customer transaction setup, troubleshoot issues, and collaborate with external partners to maintain smooth data flow.
• Master Data Management: Uphold accuracy and consistency in master data across systems, supporting key business functions with clean, reliable data.
• Cross-Functional Collaboration: Partner closely with Supply Chain, Finance, Accounting, and other teams to gather requirements, deliver solutions, and ensure alignment across stakeholders.
• Technology Thought Leadership: Contribute to the digital roadmap by proposing pragmatic, scalable ideas that improve operations. Stay informed about emerging tech, especially AI, and explore its practical applications within the business.
• Communication & Transparency: Foster a culture of clear communication by proactively sharing progress, blockers, and updates with team members and leadership.
• Other projects as needed

Position Requirements:

• NetSuite Expertise: Proven experience managing NetSuite/SAP in an administrative or power user capacity, with deep proficiency in Saved Searches, reporting, basic configurations, and inventory-related modules (especially standard costing). Familiarity with workflows is a plus.
• Business Analysis & Problem Solving: Strong analytical skills with the ability to understand business processes and translate them into system configurations or enhancements. A pragmatic, solutions-oriented mindset is essential.
• Technical Aptitude: Comfortable working in and around technology; able to learn new tools quickly and collaborate effectively with IT. Familiarity with scripting concepts or light technical troubleshooting is helpful but not required.
• Jira & Documentation: Demonstrated ability to manage work within a Jira-based environment—creating tickets, updating sprints, and maintaining clear documentation to support visibility and cross-functional collaboration.
• EDI Experience: Experience working with EDI systems preferred, ideally TrueCommerce or similar platforms (e.g., SPS Commerce).
• Master Data Management: Experience with data governance and maintaining data accuracy across systems, especially within a supply chain or finance context.
• Project Leadership: Demonstrated ability to lead small to mid-sized initiatives independently, manage priorities, and provide regular updates to stakeholders.
• Communication & Collaboration: Strong interpersonal and written communication skills, with the ability to work across departments and keep leadership informed of progress and roadblocks.
• Excel Proficiency: Strong Excel skills preferred, including comfort with formulas, pivot tables, and basic data analysis.
• Middleware: Experience with iPaaS/Middleware preferred (e.g. Boomi, Jitterbit)
• CPG/Supply Chain Experience: Experience in the food industry or broader consumer packaged goods (CPG) space preferred.
• Education: Bachelors degree preferred, ideally in Supply Chain, Information Systems, Accounting, or a related field.
• A personal connection to the Simple Mills mission and a fervent desire to improve the food system to help people and the planet thrive.

Working at Simple Mills

At Simple Mills, we’re not just building a brand—we’re leading a movement that’s transforming how food is made and enjoyed. If you’re passionate about purpose-driven work and crave a role where you can have a meaningful impact, this is your chance to be part of something bigger.

Why Join Us?

• Be a Change-Maker -Play a key role in redefining the food industry, crafting products that nourish people and contribute to a healthier planet.
• Thrive in a Mission-Driven Community -Work alongside a dynamic team of innovators and food lovers who are committed to positive change and bold ideas.
• A Workplace Where You Belong -We foster an environment where every voice is heard, valued, and empowered. Inclusion and belonging are at the heart of our culture, ensuring that everyone can thrive.
• A Culture of Integrity and Impact -We don’t just talk about doing good—we live it. Our team is committed to ethical practices, responsible sourcing, and making decisions that drive real, positive change.
• Grow with People-First Leadership -Our supportive leadership team is dedicated to mentorship, collaboration, and your long-term success.
• Continuous Learning & Development -Whether through hands-on training, innovative learning platforms, or career growth opportunities, we invest in your professional development.

At Simple Mills, you’ll have the chance to make an impact while working in a collaborative and inspiring environment. If you’re ready to shape the future of food, let’s talk.

We recognize that our people are our greatest asset. That’s why we offer a highly competitive total rewards package designed to support your financial well-being, health, and overall quality of life.

• Competitive Compensation: This role offers a salary range of $100,000 to $115,000
• Performance-Based Bonuses: Eligible for an annual bonus based on individual and company performance, calculated at the end of the fiscal year.
• Comprehensive Health & Financial Benefits: Robust medical, dental, and vision plans, along with a 401(k) retirement plan to support your long-term financial security.
• Work-Life Flexibility: Enjoy the freedom to thrive both professionally and personally with unlimited PTO, Live Full Fridays (where afternoons are yours to recharge), and a three-week sabbatical after five years of service—because we believe your best work happens when you have the time to rest and refocus.
• Health & Wellness Perks: Lifestyle stipends and exclusive product perks to enhance your well-being—because your health and happiness matter.

We’re committed to taking care of our people—so you can focus on making an impact.

Our work model is role-dependent and team focused. With remote, hybrid, or in-office positions, each role is classified by what best supports the needs of the team.

• Remote working may be considered for qualified candidates from a designated location in the United States (the new hire’s permanent residence, as documented in our HR System, Rippling) if willing and able to travel regularly to the Chicago office. Sufficient internet access to support video conferencing required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Supply Chain

• Industries

  Food and Beverage Manufacturing

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