Business Systems & Data Analyst

Western Products; Fargo (ND); On-site; USD 70,000 - 95,000; Full time

Job summary

Western Products seeks a Business Systems and Data Analyst to transform data into actionable information and to support reporting, BI, and day-to-day technology operations across its family of companies.

You will develop dashboards, analyze data from ERP/CRM and manufacturing systems, and assist with ERP implementations while providing IT support for Microsoft 365 and end-user devices. This is an excellent early-career opportunity in a growing manufacturing setting.

Qualifications

• Bachelor’s degree in IT, CS, IS, data analytics, business or related field.
• Strong analytical and problem-solving skills.
• Familiarity with Microsoft 365, Windows OS, and business applications.
• Experience with SQL, reporting tools, Power BI or data platforms preferred.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities with technical and non-technical users.

Responsibilities

• Develop and maintain reports, dashboards and BI solutions.
• Analyze data from ERP, CRM, manufacturing, financial and operations systems.
• Support data validation, migration, cleansing and reporting initiatives.
• Identify trends, process improvements and automation opportunities.
• Write and maintain SQL queries, datasets and reporting tools.
• Assist with ERP and business system implementations, upgrades and support.
• Provide technical support for Microsoft 365, devices and mobility.
• Troubleshoot user issues related to hardware, software and connectivity.
• Document procedures, configurations and support activities.

Skills

Analytical skills

Problem-solving

Communication skills

Customer service

Multitasking

Education

Bachelor’s degree in information technology, computer science, information systems, data analytics, business, or a related field

Tools

SQL

Power BI

Microsoft 365

Windows

Job description

Western Products is seeking a Business Systems and Data Analyst to support reporting, business intelligence, process improvement, and day-to-day technology operations across our family of companies. This position works closely with business users to transform data into actionable information while also providing technical support for core business systems and end-user technology.This is an excellent opportunity for an early-career professional to gain experience in data analytics, enterprise business systems, process automation, and information technology support within a growing manufacturing organization.ResponsibilitiesDevelop and maintain reports, dashboards, and business intelligence solutionsAnalyze data from ERP, CRM, manufacturing, financial, and operational systemsSupport data validation, migration, cleansing, and reporting initiativesIdentify trends, process improvements, and automation opportunitiesWrite and maintain SQL queries, datasets, and reporting toolsAssist with ERP and business system implementations, upgrades, and supportProvide technical support for Microsoft 365, business applications, computers, printers, and mobile devicesTroubleshoot user issues related to hardware, software, email, file access, and connectivityAssist with workstation deployment, user onboarding and offboarding, and account managementDocument procedures, system configurations, and support activitiesCollaborate with department leaders to improve data quality, reporting, and business processesQualificationsBachelor’s degree in information technology, computer science, information systems, data analytics, business, or a related field, or equivalent work experienceStrong analytical and problem-solving skillsFamiliarity with Microsoft 365, Windows operating systems, and business applicationsExperience with SQL, reporting tools, Power BI, or data analysis platforms is preferredExcellent communication and customer service skillsAbility to manage multiple priorities and work effectively with both technical and non-technical usersHow to Apply email it to [e-mail], fax it to 701-232-6666 with Attention: Western Products, or drop it off at our Fargo location. Note: You need to have Adobe Reader 9.0 or later to fill out the application electronically.