Business Systems Consultant

BioSpace; North Chicago (IL); On-site; USD 125,000 - 170,000; Full time

Job summary

AbbVie in North Chicago seeks a Business Systems Consultant in BTS Information Research to partner with DBS and PCS. You will translate business needs into scalable, compliant tech solutions and own critical systems like LIMS and environmental monitoring platforms.

The role emphasizes ownership, cross-functional collaboration, process improvement, and exploring AI enablement to accelerate DBS workflows while ensuring regulatory compliance and quality.

Qualifications

• Bachelor's Degree with 7 years experience.

Responsibilities

• Business Partnership & Strategy: Partner directly with BTS, vendors, and DBS stakeholders to understand business processes, priorities, drivers, and strategies across multiple areas. Translate needs into technology-enabled opportunities, strategic initiatives, and business process improvements.
• Systems Ownership & Accountability: Serve as IT System Owner (ITSO) for assigned business systems, including GxP/validated applications such as LIMS, laboratory data and imaging platforms, and environmental monitoring systems. Maintain System Life Cycle (SLC) documentation and own end-to-end accountability for system quality, compliance, and delivery outcomes—partnering with vendors and technical teams to resolve issues, deliver enhancements, and translate business needs into effective solutions.
• Process Improvement & Information Strategy: Identify opportunities to improve efficiency, reduce redundancies, and strengthen information management practices across DBS business operations and applications. Assess business benefits, support prioritization decisions, and ensure proposed process and technology solutions align with business needs.
• AI & Technology Enablement: Identify opportunities to apply AI tools that improve or accelerate DBS business operations and scientific workflows, and partner with stakeholders and BTS teams to bring those opportunities to life.
• Cross-Functional Delivery: Collaborate with global IRDevSci, BTS, vendors, business teams, and other technology partners to coordinate solution delivery, manage interdependencies, coordinate vendor and internal service handoffs, and ensure effective communication across stakeholder groups.
• Project, Change & Adoption Support: Support requirements definition, solution design validation, testing plans, training, change management, user adoption, project status communication, and issue resolution to ensure new systems and processes are implemented effectively.
• Compliance & Risk Awareness: Ensure work aligns with applicable Corporate and Divisional policies, procedures, data governance expectations, and relevant regulatory requirements.

Education

Bachelor's Degree

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Job Description

Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology, and its people. The AbbVie Business Technology Solutions (BTS) team drives the digital transformation necessary for our treatments to positivelyimpactpatients' lives.

As a Business Systems Consultant in BTS Information Research (IR), you will support theglobal DevelopmentBiological Sciences (DBS) organization, including Preclinical Safety (PCS) and Regulated Bioanalysis. You will serve as a key liaison between business stakeholders and IT, translating business needs into effective, compliant, and scalable technology solutions. This role requires strong ownership, consultative leadership, and the ability toinfluence acrossbusiness and technology teams. Your key responsibilities will include understanding and documenting business process flows, gathering businessrequirements,identifyingimprovement opportunities, and leading system implementation and support efforts. You will manage validatedGxPsystems, including Laboratory Information Management Systems (LIMS),data,and imaging management platforms such asConcentriq, and Environmental Monitoring applications such asWatchDog.

Responsibilities

• Business Partnership & Strategy:Partner directly with BTS, vendors,andDBSstakeholders to understand business processes, priorities, drivers, and strategies across multiple areas.Translateneeds into technology-enabled opportunities, strategic initiatives, and business process improvements.


• Systems Ownership &Accountability:Serve asITSystem Owner (ITSO) for assigned business systems, includingGxP/ validated applications such as LIMS, laboratory data and imaging platforms, and environmental monitoring systems. Maintain System Life Cycle (SLC) documentation and own end-to-end accountability for system quality, compliance, and delivery outcomes-partnering with vendorsandtechnical teams to resolve issues, deliver enhancements, and translate business needs into effective solutions.


• Process Improvement & Information Strategy:Identifyopportunities to improve efficiency, reduce redundancies, and strengthen information management practices acrossDBSbusiness operations and applications. Assess business benefits, support prioritization decisions, and ensure proposed process and technology solutions align with business needs.


• AI & Technology Enablement:Identifyopportunities to apply AI tools that improve or accelerate DBS business operations and scientific workflows, and partner with stakeholders andBTSteams to bring those opportunities to life.


• Cross-Functional Delivery:Collaborate with global IRDevSci, BTS, vendors, business teams, and other technology partners to coordinate solution delivery, manage interdependencies,coordinate vendor, and internal service handoffs, and ensure effective communication across stakeholder groups.


• Project, Change & Adoption Support:Support requirements definition, solution design validation, testing plans, training, change management, user adoption, project status communication, and issue resolution to ensure new systems and processes are implemented effectively.


• Compliance & Risk Awareness:Ensure work aligns with applicable Corporate and Divisional policies, procedures, data governance expectations, and relevant regulatory requirements.

Qualifications

• Bachelor's Degree with 7 years experience;Master's Degreewith