Director BTS, Business Process Management Office

PowerToFly; Illinois; On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

AbbVie seeks a Director of Commercial BTS BPMO to lead governance, portfolio alignment, and operational excellence. You will partner with senior leaders to drive demand, resourcing, budget operations, and change adoption across the BTS program portfolio.

You will establish standardized PM practices, deliver executive visibility through dashboards, and guide strategic initiatives through complex, cross-functional execution.

Qualifications

• Bachelor’s degree in information technology, business administration, engineering, or related discipline with 9+ years of IT program/PMO leadership experience.
• Proven experience in project portfolio governance, budgeting operations, and cross-functional coordination.
• Strong knowledge of PM methodologies (PMI, Agile, hybrid) and executive-level reporting.

Responsibilities

• Lead governance for BTS portfolio, align with enterprise strategy and budgets.
• Develop enterprise dashboards and executive reports for performance metrics.
• Monitor cross-functional initiatives and escalate delivery risks.
• Oversee project health, risk management, and issue logs with mitigation plans.
• Standardize PM practices, templates, and governance processes across BTS.

Skills

PMO leadership

Portfolio governance

Stakeholder management

Risk management

Executive reporting

Education

Bachelor's degree in IT or related

Tools

PMO software

BI dashboards

Job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Job Description

TheDirector, Commercial BTS BPMO(Business Process Management Office) leads governance, oversight, and operational excellence for the BTS project and program portfolio, ensuring strategic initiatives are prioritized, resourced, funded, and delivered in alignment with organizationalobjectives. This role partners with senior leaders toprovidetransparent portfolio insights, strengthen project management practices and capabilities, and supporttimelydecisions on delivery risks and performance. The positiondrives cross-functional executionfordemand, resourcing supply, budget operations, change adoption, and process improvements that enhancerelatedbusiness outcomes across the organization.

Responsibilities:

• Lead Portfolio Governance and Strategic Alignment
  Establish and manage governance frameworks to evaluate, prioritize, andmonitorthe BTS project and program portfolio, ensuring alignment with enterprise strategy, value realization, and effective resource and budget allocation. This includes “Sales & Operations” (demand and supply) processes and teams for demand, prioritization, capacity modeling and management, and budget operations.

• Portfolio Tracking, Reporting, and Transparency
  Develop andmaintainenterprise dashboards and executive reporting for project and program delivery, providing clear visibility into progress, risks, issues, and performance metrics for senior leadership and stakeholders.

• Cross-Functional Strategic Goal Monitoring
  Track and report progress against cross-functional strategic initiatives and operational goals, ensuring accountability and proactive escalation where delivery risks or misalignment occur.

• Project Health and Risk Management
  Conduct proactive portfolio health assessments,monitorrisk, and issue logs, and implement mitigation strategies to ensure successful project execution andtimelydelivery.

• Standardization of Project and Program Management Practices
  Define and implement consistent project management methodologies, governance processes, tools, and templates to drive efficiency, predictability, and quality across the BTS organization.

• Lead High-Priority and Special Initiatives
  Lead or coordinate strategic, complex, and cross-organizational initiatives requiring integrated oversight, serving as a program lead or delivery integrator for critical projects.

• Project Management Capability and Resource Management
  Manage the staffing, allocation, and capability development of internal technical project managers (solid or dotted lineand COE’s, ensuringappropriate resourcingand strong deliveryexpertiseacross initiatives.

• Change Management and Organizational Adoption
  Drive structured change management initiatives to support technology implementations and operational transformations, ensuring stakeholder engagement and effective adoption of new processes and tools.

• Continuous Process Improvement
  Identify opportunities to improve business and delivery processes across BTS and partner organizations, implementing best practices that enhance operational efficiency and program outcomes.

• Stakeholder Engagement and Leadership Communication
  Partner with senior leaders acrossBTSto align priorities, communicate program status, and support decision-making related to portfolio investments and delivery performance.

Qualifications

Required:

• Bachelor’s degree in information technology, Business Administration, Engineering, or related disciplineand 10 years’ experience; Or Master’s Degree and 9 years’ experience; Or PhD and 5 years’ experience.
• Respective years of experience in IT program management, PMO leadership, or business process management, with increasing responsibility in complex enterprise environments.
• PMO and Portfolio Governance Expertise:Demonstratedexperience establishing or leading project portfolio governance frameworks and managing enterprise-scale program portfolios. Experience managing Sales & Operations (demand and supply) planning processes including budgeting operations.
• Project and Program Management Skills: Strong knowledge of project management methodologies and frameworks (e.g., PMI, Agile, hybrid delivery models).
• Leadership and Team Development: Proven ability to lead, mentor, and develop project managersand analystswhile managing resource planning and delivery capacity.
• Strategic Thinking and Execution: Ability to translate strategicobjectivesinto actionable programs and measurable outcomes.
• Cross-Functional Collaboration: Strong ability to influence and collaborate with senior leaders and diverse teams across IT and business functions.
• Change Management and Process Improvement: Experience leading organizational change and business process optimization initiatives.
• Analytical and Communication Skills: Strong data analysis, reporting, and executive communication skills with the ability to present complex information clearly.

Preferred:

• MBA or equivalent preferred.
• 10 or more years of experience in IT program management, PMO leadership, or business process management, with increasing responsibility in complex enterprise environments preferred.
• Industry Experience: Experience in pharmaceutical, biotechnology, healthcare, or other regulated industries preferred. PMP preferred.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipatein our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

What AbbVie Has to Offer

Our work can—and does—have a tangible, lasting impact on millions of people. But it’s not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.