Business Systems Architect

openloophealth; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

medical, dental, and vision coverage

flexible spending or health savings

flexible paid time off

retirement savings with employer match

life and pet insurance

Job summary

OpenLoop Health is seeking an experienced Solutions Architect to design and guide the enterprise application landscape for a growing, regulated organization. This role sets technical standards, owns key systems, and works with business and technology teams to deliver secure, scalable operations and automation.

The ideal candidate has 7+ years in enterprise IT and deep NetSuite customization experience, plus strong identity, data governance, and API/integration skills.

Qualifications

• 7+ years in enterprise IT, business systems, or solutions architecture, including 3+ years in an architecture role.
• Experience implementing and customizing NetSuite (SuiteScript, SuiteFlow, saved searches).
• Working knowledge of Okta identity features, Google Workspace administration, and enterprise Slack environments.
• Experience building SaaS integrations with iPaaS tools, APIs, webhooks, and event streams.
• Background designing systems and access controls for SOX, HIPAA, or SOC 2 with identity, access management and zero-trust.

Responsibilities

• Maintain current and future system architectures, data-flow diagrams, and integration inventories; establish standards for integration, identity, data governance, and change management.
• Architect core business applications, including ERP, collaboration, identity, and productivity platforms; evaluate new software through build-versus-buy analysis and due diligence.
• Design integrations using middleware, APIs, webhooks, and event-based patterns; define shared data models and authoritative records across systems.
• Lead solution reviews and implementations from requirements through rollout, with documented designs, release controls, and rollback plans.
• Establish access controls and audit trails for financial, healthcare, and security compliance obligations.
• Advise functional leaders, mentor administrators and analysts, and identify opportunities to embed AI and automation into business workflows.

Skills

Communication skills

AI & automation awareness

Mentorship

Tools

NetSuite SuiteScript

NetSuite SuiteFlow

NetSuite Saved Searches

Okta Identity

Google Workspace

Slack (Enterprise)

iPaaS & APIs

Webhooks

Event Streams

Job description

Role overview

Design and guide the business application landscape for a growing, regulated organization. This hands-on architecture role sets technical standards, owns key enterprise systems and integrations, and works with business and technology teams to deliver secure, scalable operations and automation.

Responsibilities

• Maintain current and future system architectures, data-flow diagrams, and integration inventories; establish standards for integration, identity, data governance, and change management.
• Architect core business applications, including ERP, collaboration, identity, and productivity platforms, and evaluate new software through build-versus-buy analysis and technical due diligence.
• Design integrations using middleware, APIs, webhooks, and event-based patterns; define shared data models and authoritative records across systems.
• Lead solution reviews and implementations from requirements through rollout, with documented designs, release controls, and rollback plans.
• Establish access controls and audit trails that support financial, healthcare, and security compliance obligations.
• Advise functional leaders, mentor administrators and analysts, and identify opportunities to embed AI and automation into business workflows.

Requirements

• At least 7 years in enterprise IT, business systems, or solutions architecture, including 3 or more years in an architecture role.
• Deep practical experience implementing and customizing NetSuite, including SuiteScript, SuiteFlow, and saved searches.
• Working knowledge of Okta identity features, Google Workspace administration, and enterprise Slack environments.
• Experience building SaaS integrations with iPaaS tools, APIs, webhooks, and event streams.
• Background designing systems and access controls for frameworks such as SOX, HIPAA, or SOC 2, with a strong grasp of identity, access management, and zero-trust principles.
• Clear written and verbal communication, including the ability to explain technical trade-offs to nontechnical stakeholders.

Nice to have

• Experience in healthcare or another regulated field; large-scale Atlassian administration; modern data platforms and analytics integrations; AI or LLM workflow implementation; or relevant NetSuite, Okta, or architecture certifications.

Benefits and work setup

• medical, dental, and vision coverage
• flexible spending or health savings accounts
• flexible paid time off
• retirement savings with employer match
• life and pet insurance