Business Systems Analyst – Smartsheet

Marketech International Corporation USA; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Marketech International Corp. USA seeks a Business Systems Analyst – Smartsheet to design and support Smartsheet solutions that streamline processes, reporting, and cross-functional teamwork.

You'll work with business teams to gather requirements, create practical Smartsheet solutions, and support automations, reporting, integrations, and platform governance. Responsibilities include building sheets, dashboards, workflows, and maintaining access control while partnering with stakeholders to

Qualifications

• 2+ years hands-on experience with Smartsheet or similar workflow tool.
• Strong experience with Smartsheet sheets, reports, dashboards, forms, and automations.
• Experience gathering business requirements and supporting cross-functional teams.
• Strong analytical and problem-solving skills.
• Strong communication with technical and non-technical stakeholders.
• Understanding of business process improvement and project management principles.

Responsibilities

• Build and maintain Smartsheet sheets, dashboards, reports, forms, and workflows.
• Develop automations, alerts, approvals, and process improvements.
• Partner with stakeholders to gather requirements and translate business needs into Smartsheet solutions.
• Support integrations between Smartsheet and tools such as Microsoft 365, Power BI, Jira, Salesforce, or similar platforms.
• Manage user access, permissions, workspaces, and platform governance.
• Troubleshoot formulas, workflows, automations, and integration issues.
• Create documentation, training materials, and provide end-user support.
• Identify opportunities to improve existing systems and business processes.

Skills

Smartsheet proficiency

Requirements gathering

Cross-functional collaboration

Analytical problem solving

Stakeholder communication

Education

Bachelor’s degree in Business, Information Systems, CS, or related field

Tools

Smartsheet API

Power BI

Jira

Salesforce

Microsoft 365

Job description

Founded in 1988, Marketech International Corp. (MIC) is a global technology and engineering company supporting semiconductor, high-tech manufacturing, cleanroom, and mission‑critical facility projects. MIC provides turnkey facility integration solutions, including cleanroom and MEP construction, DI water, gas and chemical supply systems, wastewater treatment, facility monitoring and control systems, installation, and maintenance services. Through Marketech International Corporation USA, we support major semiconductor and industrial projects across the United States.

Job Overview

We are seeking a Business Systems Analyst – Smartsheet to build and support Smartsheet solutions that improve business processes, reporting, and cross‑functional collaboration.

This role will work closely with business teams to understand requirements, develop practical Smartsheet solutions, and support workflow automation, reporting, integrations, and platform administration.

Key Responsibilities

Build and maintain Smartsheet sheets, dashboards, reports, forms, and workflows

Develop automations, alerts, approvals, and process improvements

Partner with stakeholders to gather requirements and translate business needs into Smartsheet solutions

Support integrations between Smartsheet and tools such as Microsoft 365, Power BI, Jira, Salesforce, or similar platforms

Manage user access, permissions, workspaces, and platform governance

Troubleshoot formulas, workflows, automations, and integration issues

Create documentation, training materials, and provide end‑user support

Identify opportunities to improve existing systems and business processes

Qualifications

2+ years of hands‑on experience with Smartsheet or a similar business workflow/platform tool

Strong experience with Smartsheet sheets, reports, dashboards, forms, and automations

Experience gathering business requirements and supporting cross‑functional teams

Strong analytical and problem‑solving skills

Strong communication skills with both technical and non‑technical stakeholders

Understanding of business process improvement and project management principles

Preferred Qualifications

Experience with Smartsheet Control Center, Dynamic View, or Bridge

Experience with Smartsheet API or system integrations

Smartsheet certification

Experience in business analysis, systems administration, PMO, or project controls

Education

Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by applicable local, state, or federal law.