Business Systems Analyst, Security Engineering

Anthropic; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Anthropic is seeking a Business Systems Analyst to join its BizTech team in San Francisco. You will bridge business needs and technical solutions, shaping system configurations, workflows, and integrations to scale with rapid growth.

You’ll translate requirements into technical specs and maintain comprehensive documentation while driving process automation and operational excellence. You will collaborate with stakeholders across the organization, conduct testing, provide end-user training, and

Qualifications

• 5+ years of experience as a Business Systems Analyst or similar in a tech-focused environment.
• Strong analytical and problem-solving skills and the ability to break down complex business processes.
• Experience with systems configuration and customization across various business applications.
• Skilled at requirements gathering and translating business needs into technical specifications.

Responsibilities

• Drive end-to-end delivery of technical projects from conception through launch.
• Configure and customize business systems to meet organizational needs, including user permissions, workflows, and integrations.
• Manage technical vendor evaluation for business applications, including contract negotiations and SLAs.
• Create and maintain comprehensive system documentation, including process flows and configuration specifications.
• Lead knowledge management initiatives to ensure institutional knowledge is captured and accessible.
• Own technical risk assessment and mitigation strategies.
• Analyze current business processes and identify opportunities for automation and optimization.
• Act as a liaison between technical teams and business users, translating complex concepts into user-friendly language.
• Conduct system testing, validation, and user acceptance testing for new implementations and updates.
• Provide ongoing support and training to end-users across the organization.
• Monitor system performance and usage metrics to identify areas for improvement.
• Collaborate with cross-functional teams to ensure seamless integrations with other platforms.
• Stay current with emerging technologies and best practices in business systems management.

Skills

Analytical thinking

Requirements gathering

Translate business needs into tech

Stakeholder collaboration

Systems configuration

Job description

Business Systems Analyst, Security Engineering

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

As a Business Systems Analyst on Anthropic's BizTech team, you'll play a crucial role in bridging the gap between business needs and technical solutions. You'll translate complex business requirements into technical specifications and architectural decisions, ensuring engineering teams build solutions that scale with our rapid growth. You'll work closely with stakeholders across the organization to understand their requirements, configure systems, and ensure our business technology ecosystem operates efficiently and effectively. This role combines analytical thinking with technical expertise to design, implement, and maintain systems that drive operational excellence.

You’ll be responsible for analyzing business processes, gathering requirements, and translating them into technical solutions. As we continue to scale rapidly, you’ll help ensure our systems and processes evolve to meet the growing demands of our organization while maintaining the high standards of efficiency and reliability that Anthropic requires.

Responsibilities

• Drive end-to-end delivery of technical projects from conception through launch
• Configure and customize business systems to meet specific organizational needs, including user permissions, workflows, and integrations
• Manage technical vendor evaluation for business applications, including contract negotiations, service level agreements, and ongoing vendor performance assessment
• Create and maintain comprehensive system documentation, including process flows, user guides, configuration specifications, and technical documentation
• Lead knowledge management initiatives to ensure institutional knowledge is captured, organized, and accessible to all team members
• Own technical risk assessment and mitigation strategies
• Analyze current business processes and identify opportunities for automation and optimization
• Act as a liaison between technical teams and business users, translating complex technical concepts into user-friendly language
• Conduct system testing, validation, and user acceptance testing for new implementations and updates
• Provide ongoing support and training to end-users across the organization
• Monitor system performance and usage metrics to identify areas for improvement
• Collaborate with cross-functional teams to ensure business systems integrate seamlessly with other platforms
• Stay current with emerging technologies and industry best practices in business systems management

You may be a good fit if you:

• Have 5+ years of experience as a Business Systems Analyst or similar role in a technology-focused environment
• Possess strong analytical and problem-solving skills with the ability to break down complex business processes
• Have experience with systems configuration and customization across various business applications
• Are skilled at requirements gathering and translating business needs into technical specifications