Remote-Ready Business Systems Analyst

CoffeeChat OS; New York (NY); Hybrid; USD 205,000 - 270,000; Full time

Job summary

Anthropic is seeking a Business Systems Analyst to bridge business requirements and technical solutions within the BizTech team. You will translate requirements, configure systems, and guide stakeholders to scalable, reliable operations.

You’ll own end-to-end project delivery, document specifications, and mentor teams on best practices for automation and integration in a fast-growing environment.

Qualifications

• 5+ years of experience as a Business Systems Analyst or similar role.
• Strong analytical and problem-solving skills with the ability to break down complex processes.
• Experience with systems configuration and customization across business applications.
• Experience with requirements gathering and translating business needs into technical specifications.
• Excellent documentation creation and maintenance.

Responsibilities

• Drive end-to-end delivery of technical projects from conception through launch.
• Configure and customize business systems to meet organizational needs, including user permissions, workflows, and integrations.
• Manage technical vendor evaluation for business applications, including contract negotiations and SLAs.
• Create and maintain comprehensive system documentation (process flows, configuration specs, user guides).
• Lead knowledge management initiatives to capture institutional knowledge.
• Own technical risk assessment and mitigation strategies.
• Analyze current business processes and identify opportunities for automation and optimization.
• Act as a liaison between technical teams and business users, translating complex concepts into user-friendly language.
• Conduct system testing, validation, and user acceptance testing for new implementations and updates.
• Provide ongoing support and training to end-users across the organization.
• Monitor system performance and usage metrics to identify improvements.
• Collaborate with cross-functional teams to ensure integrations with other platforms.

Skills

Analytical thinking

Problem-solving

Requirements gathering

Documentation

Communication

Project management

Automation

Education

Bachelor's degree

Tools

APIs

iPaaS

Job description

Anthropic is seeking a Business Systems Analyst to bridge business requirements and technical solutions within the BizTech team. You will translate requirements, configure systems, and guide stakeholders to scalable, reliable operations.

You’ll own end-to-end project delivery, document specifications, and mentor teams on best practices for automation and integration in a fast-growing environment.