Business Systems Analyst: RORO & BPM Optimization Lead

NYK Group; Secaucus (NJ); On-site; USD 78,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Pension Plan

Flexible Spending Accounts

Life Insurance

Tuition Assistance

Vacation

Job summary

NYK Group Americas Inc. is seeking a Business Analyst to join the NGA RORO NSA BPM team in Secaucus, NJ.

You will analyze and improve business processes, work with BPM and IT teams, conduct UAT, and drive system enhancements for NSA RORO region, supporting sales, trade, and operations with cross-functional stakeholders. The role emphasizes documentation of requirements, ROI calculations, and project leadership.

Qualifications

• Problem solving skills to dissect complex issues and propose solutions.
• Positive, can-do attitude to drive tasks to completion.
• Proactive personality and self-starting work approach.
• Results oriented with strategic planning focus and delivery.
• Accountability to team commitments and transparent action plans.
• Clear communication, concise feedback, timely updates.
• Strong business acumen for RoRo/shipping contexts.
• Solid business knowledge of RoRo and related functions.
• Experience documenting business and functional requirements (SOP).
• Proficiency with Microsoft Office suite including Excel, Word, PowerPoint, Visio.

Responsibilities

• Attend BPM team meetings to share status, risks, issues, and proposed solutions.
• Lead regular project meetings with stakeholders and departments.
• Document and communicate business requirements for local system enhancements.
• Perform UAT for system enhancements and defects; coordinate with NBSA.
• Collaborate with NSA BPM Manager and Secaucus team for planning.
• Create project plans for releases and ad-hoc projects.
• Provide status reports and KPI-based insights to management.
• Create and manage tickets for enhancements/defects; track status and outcomes.
• Lead and coordinate with internal/external stakeholders across NSA region.

Skills

Problem Solver

Positive Attitude

Proactive / Self Starter

Results Oriented

Accountable

Communication

Business Acumen

Business Knowledge

Business Analysis

MS Office

Education

Bachelor's Degree

Tools

MS Office Suite

Job description

NYK Group Americas Inc. is seeking a Business Analyst to join the NGA RORO NSA BPM team in Secaucus, NJ.

You will analyze and improve business processes, work with BPM and IT teams, conduct UAT, and drive system enhancements for NSA RORO region, supporting sales, trade, and operations with cross-functional stakeholders. The role emphasizes documentation of requirements, ROI calculations, and project leadership.