Business Systems Analyst - Revenue Cycle

Swedish; Seattle (WA); On-site; USD 57,597 - 89,420; Full time

Benefits offered by this job

Shift differentials

Bonus opportunities

Job summary

Swedish is seeking a Billing Application Liaison in Seattle to optimize Epic Professional Billing applications. The role involves analyzing workflows, collaborating with teams, and providing end-user support.

Ideal candidates will have five years of healthcare office experience and certification in Epic Resolute Professional Billing. The position offers a competitive pay range and opportunities for additional compensation.

Qualifications

• Formal technical training in data management principles.
• Certification in Epic Resolute Professional Billing Administration.
• Five years of relevant experience in a healthcare office.

Responsibilities

• Collaborate with operational users to resolve system issues.
• Monitor reporting tools to identify trends.
• Analyze workflows to identify inefficiencies.

Skills

Technical training in data resource management

Certification in Epic Resolute Professional Billing

Experience in healthcare business office

Troubleshooting system issues

Communication and collaboration skills

Education

Bachelor’s Degree or equivalent education

Tools

Anodyne

Reporting Workbench

Clarity

SlicerDicer

Excel

Job description

Description

Serves as a key liaison between Revenue Cycle operations and Information Services to support the design, optimization, and use of Epic Professional Billing applications and workflows for the Swedish Medical Group (SMG) professional billing team.

Essential Functions

• Collaborate with operational users and IS teams to identify and resolve system issues
• Monitor work queues and reporting (Anodyne, Reporting Workbench, Clarity, SlicerDicer, Excel) to identify trends and issues
• Analyze workflows and system configuration to identify gaps or inefficiencies
• Translate business needs into system requirements and enhancement requests
• Support optimization of work queues, denial reduction, and charge capture processes
• Provide troubleshooting support for end users
• Support build intake and coordination with IS
• Participate in testing and implementation of system changes
• Contribute to projects including work queue optimization and denial reduction
• Collaborate with leadership and cross‑functional teams
• Develop training materials and job aids
• Understand or experience with Claim Edit Rules and Follow Up Rules
• Experience with Epic build around claim edits, routing logic, department and provider profile builds
• Work collaboratively across workgroups and meetings to gather and communicate updates, key discussion points, and training needs affecting Revenue Cycle stakeholders
• Facilitate information sharing to promote alignment, support operational readiness, and keep teams informed of process changes, initiatives, and organizational priorities

Required Qualifications

• Formal technical training, especially in data resource management principles
• Upon hire: Certification in Epic Resolute Professional Billing Administration I & II (can be obtained while in position)
• Five years progressively more responsible work experience in a health care business office
• Experience with data control functions

Preferred Qualifications

• Bachelor’s Degree or equivalent education/healthcare billing experience, with formal job training; each year of college not completed may be substituted for one year of education (equivalency is in addition to required experience)
• Upon hire: Certification or proficiency in Epic Resolute Professional Billing Claims and Epic Resolute Professional Billing Electronic Remittance
• Strong understanding of work queues, denials, and charge capture
• Ability to proactively identify issues in workflows, reporting, and system build process
• Experience using reporting tools (Anodyne, Reporting Workbench, Clarity, SlicerDicer, Excel)
• Ability to translate operational needs into system requirements
• Experience troubleshooting system and workflow issues
• Strong communication and cross‑functional collaboration skills
• Ability to manage multiple priorities in a fast‑paced environment

Equal Employment Opportunity Statement

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Salary

Base pay range: $41.81 – $64.91 per hour. Additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.