Business Systems Analyst – Remote Work

TWO95 International, Inc; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

TWO95 International, Inc. seeks an experienced CRM specialist to lead design, validation, and training across our CRM, ecommerce, and portal platforms. The role focuses on implementing change in a regulated medical-device environment with a strong emphasis on governance and stakeholder collaboration.

You will partner with IT and QA teams to drive continuous improvement, ensure system integrity, and support multiple platforms including Salesforce and Commerce Cloud.

Qualifications

• Minimum 3 years in the medical device or regulated field.
• Experience driving CRM, ecommerce, and portal system improvements.
• Familiarity with validation, training, and change management.

Skills

CRM design

Salesforce admin

Salesforce Commerce Cloud

IT ticketing

Stakeholder mgmt

Regulatory compliance

Continuous improvement

Tools

Salesforce

Salesforce Commerce Cloud

Job description

• Experience with CRM system design, validation, training, and change management (Salesforce administrator experience preferred)
• Experience with experience platforms (e.g., Salesforce Commerce Cloud)Experience with IT ticketing system for stakeholder management of system issues and requests
• At least 3 years’ experience in the Medical Device industry or medical field, with specific experience in establishing and driving continuous improvement of CRM, ecommerce, and portal systems in a regulated environment