Business Systems Analyst: Process Improvement & BPM

Yusen-Logistics; Secaucus (NJ); In loco; USD 85.000 - 115.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

401k match

Pension plan

FSAs

Vacation

Descrizione del lavoro

NYK Group Americas Inc. in Secaucus, NJ, seeks a Business Analyst to support NSA RORO BPM initiatives. You will analyze and improve business processes, document requirements, and coordinate with internal groups (BPM, NBSA, IT) and external customers and vendors.

The role covers project planning, UAT, KPI tracking, and reporting. You will lead meetings, capture issues, prioritize enhancements, and ensure solutions align with ROI expectations and operational goals.

Competenze

• Experience documenting Business and Functional requirements, SOPs.
• Proficient with Microsoft Office suite including Excel, Word, PowerPoint, Visio.
• Bachelor's Degree required.
• 2+ years of Business Analyst experience preferred and/or Shipping Business experience.
• Strong business acumen in RoRo/Shipping domain.

Mansioni

• Participate in regular BPM Team meetings to share project status and collaborate on issues.
• Conduct regular project meetings with stakeholders; facilitate meetings and identify solutions.
• Document and communicate business requirements; review UAT demonstrations with NBSA.
• Conduct UAT for system enhancements and defects; coordinate with NBSA.
• Provide management status reports and monitor KPIs; escalate issues as needed.
• Liaise with NSA RORO SMEs, BPM, and IT; define priorities for initiatives.

Conoscenze

Business Analysis

Requirements Gathering

Process Improvement

Stakeholder Collaboration

UAT

Project Meetings

Documentation

MS Office

Formazione

Bachelor's Degree

Strumenti

Microsoft Office Suite

Descrizione del lavoro

NYK Group Americas Inc. in Secaucus, NJ, seeks a Business Analyst to support NSA RORO BPM initiatives. You will analyze and improve business processes, document requirements, and coordinate with internal groups (BPM, NBSA, IT) and external customers and vendors.

The role covers project planning, UAT, KPI tracking, and reporting. You will lead meetings, capture issues, prioritize enhancements, and ensure solutions align with ROI expectations and operational goals.