Business Systems Analyst (Oracle)

DoorDash

Honolulu (HI)

On-site

USD 85,000 - 110,000

Full time

14 days+

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Benefits offered by this job

401(k) matching

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

Job summary

ARAMARK Uniform Services IT is seeking a highly motivated Business System Analyst to join the team. The role involves working closely with multiple departments to support business needs and manage information systems and project requirements.

Responsibilities include capturing requirements, designing future-state processes, and coordinating with IT for ERP/Route Accounting implementations. Strong communication and problem-solving skills are essential for success in a dynamic environment.

Qualifications

Bachelor's degree in Business, Computer Science, or a related field.
Experience with ERP/Route Accounting software and problem resolution.
Strong requirements elicitation, modeling, and management skills.
Experience with multi-system integration and workflow use cases.
Familiarity with SDLC and agile project methods.

Responsibilities

Study business processes to determine objectives.
Create future-state designs using workflows and diagrams.
Analyze improvements and assist with change management.
Identify gaps, prioritize, and design solutions with stakeholders.
Write functional design documents for ERP customizations.
Collaborate with technical teams to plan system flows.
Support development with use cases and design specs.
Develop and execute comprehensive test plans for systems.
Draft design and control measures for ERP/Route Accounting.

Skills

Requirements elicitation

Modeling

Requirements management

Multi-system integration

Workflow use cases

Agile methodologies

RESTful web services

SOAP web services

SOX knowledge

SQL and relational databases

Excel

Communication skills

Education

Bachelor's degree in Business/CS/related

Tools

Oracle EBS

Job description

ARAMARK Uniform Services IT is seeking a highly motivated and energetic Business System Analyst to join their team. The role involves working closely with various departments to support business needs and managing information systems and project requirements.

Responsibilities

Determine operational objectives by studying business processes.
Evaluate business requirements and create future‑state designs using workflow charts and diagrams.
Analyze required business process improvements and assist with change management practices to implement future‑state designs.
Identify gaps, prioritize them, and design solutions after gathering requirements and conducting system walkthroughs with key stakeholders.
Write functional design documents detailing customizations/extensions that deliver the solution.
Collaborate with technical resources to plan and develop system flows.
Support programmers during system development by providing use cases, flowcharts, and design specifications.
Develop and implement comprehensive test plans to ensure systems and programs are properly tested and debugged.
Create functional tests for systems configurations and extensions/customizations delivered by the IT development team.
Draft solution design and critical control measures (e.g., roles and responsibilities for the ERP/Route Accounting system).
Collaborate with Change Management to produce user documentation, provide help desk support, and train users.

Qualifications

Bachelor’s Degree in Business, Computer Science, or a related field.
Minimum of 2 years of relevant technology experience, including large, complex technology programs.
Minimum of 2 years as an IT Business Analyst supporting ERP or Route Accounting software.
Experience in application and mobile application support, including problem analysis and resolution.
Methodical implementation process experience.
Strong requirements elicitation, modeling, and requirements management skills.
Experience with multi‑system application integration.
Experience developing workflow and functional use cases.
Experience with Agile or iterative project methodologies and tools.
Familiarity with customer invoicing processes.
Understanding of the software development lifecycle.
Ability to act as a liaison between the business community and technical team.
Excellent interpersonal, written, and verbal communication skills.
Self‑starter with minimal supervision.
Ability to handle multiple deadlines in a fast‑paced, dynamic, team‑oriented environment.
Experience using SQL‑based relational databases.
Proficiency in Microsoft Excel and Word.

Preferred Qualifications