Business Systems Analyst (On-site)

Precinmac, LP.; Chicopee (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Precinmac, LP. is seeking a Business Systems Analyst (On-site) in Chicopee, MA to support ERP/MRP systems and drive data accuracy across business processes. The role involves collaboration with IT leadership and business users to document workflows and optimize system performance.

The ideal candidate has 2+ years in ERP/IT operations, hands-on Infor Syteline experience, and strong analytical skills. On-site work in a general office environment with opportunities for process improvements and user

Qualifications

• 2+ years of relevant experience in business systems, ERP support, or IT/business operations.
• 2+ years of Info Syteline experience. Foundational understanding of ERP systems.
• Basic familiarity with: SQL querying or related data/reporting tools.
• Basic familiarity with Microsoft SSRS or similar reporting platforms.
• Manufacturing operations, materials management, or supply chain workflows.
• Strong analytical and problem-solving skills with a willingness to learn advanced system functionality.
• Ability to communicate technical concepts clearly to non-technical users.
• Demonstrated ability to collaborate across teams and work effectively with users at all levels.
• Strong organizational skills with attention to detail in documentation and data validation.

Responsibilities

• Provide day-to-day functional support for the company’s ERP/MRP system (Infor Syteline) and other business applications.
• Troubleshoot user issues, identify root causes, and coordinate solutions or escalations to senior team members.
• Assist with configuration, testing, and validation of ERP changes, upgrades, or module deployments.
• Perform data audits, corrections, and validation to ensure accuracy and consistency across business systems.
• Create or modify basic reports, queries, and dashboards to support operational teams.
• Document business processes, workflows, SOPs, and user training materials.
• Support continuous improvement initiatives that enhance system usability, accuracy, and business process efficiency.
• Provide training and guidance to end users to promote consistent adoption of best practices.

Skills

Analytical thinking

Problem solving

Communication skills

Team collaboration

Documentation

Tools

SQL

SSRS

Infor Syteline

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Systems Analyst (On-site)

Full-time Regular Chicopee, MA, Chicopee, MA, US

30+ days ago Requisition ID: 2491

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person
This is an on-site position in the Dallas-Fort Worth, TX area. Some consideration will be given to candidates located in the South Paris, ME and Springfield, MA area.

Summary

• Working under limited supervision, the Business System Analyst will work closely with senior analysts, IT leadership, and business users, the Business Systems Analyst II helps document processes, troubleshoot system issues, perform data analysis, and contribute to technology-driven process improvements. This position is critical in ensuring that business systems remain accurate, reliable, and aligned with departmental needs.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:

General ERP/System Responsibilities

• Provide day-to-day functional support for the company’s ERP/MRP system (Infor Syteline) and other business applications.
• Troubleshoot user issues, identify root causes, and coordinate solutions or escalations to senior team members.
• Assist with configuration, testing, and validation of ERP changes, upgrades, or module deployments.
• Perform data audits, corrections, and validation to ensure accuracy and consistency across business systems.
• Create or modify basic reports, queries, and dashboards to support operational teams.
• Document business processes, workflows, SOPs, and user training materials.
• Support continuous improvement initiatives that enhance system usability, accuracy, and business process efficiency.
• Provide training and guidance to end users to promote consistent adoption of best practices.

Education & Experience:

• Required: 2+ years of relevant experience in business systems, ERP support, or IT/business operations.
• Required: 2+ years of Info Syteline experience. Foundational understanding of ERP systems.
• Basic familiarity with:
  • SQL querying or related data/reporting tools
  • Microsoft SSRS or similar reporting platforms
  • Manufacturing operations, materials management, or supply chain workflows
• Strong analytical and problem-solving skills with a willingness to learn advanced system functionality.
• Ability to communicate technical concepts clearly to non-technical users.
• Demonstrated ability to collaborate across teams and work effectively with users at all levels.
• Strong organizational skills with attention to detail in documentation and data validation.

Work Setting:

General office setting with typical moderate noise levels in a temperature controlled environment. Operates office equipment (computer, fax, copier, phone) as required to perform essential job functions.