Support Analyst

Fresh Express Salads; Windermere (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Fresh Express Salads in Windermere, Florida is seeking a highly motivated ERP Analyst to support and enhance ERP systems, specifically in financial and manufacturing modules. This role will involve maintaining system reliability, data integrity, and improving business processes across operations.

The ideal candidate will have experience with ERP systems and EDI transactions, along with a strong analytical background in a finance or manufacturing environment.

Qualifications

• Experience with EDI transactions and integrations.
• Technical background in data queries and report writing.
• Experience in finance or manufacturing environments.

Responsibilities

• Support and enhance ERP systems for financial and manufacturing modules.
• Liaison between IT and Finance for system-related initiatives.
• Analyze and troubleshoot ERP issues to minimize disruption.
• Lead month-end and year-end financial processes.
• Develop reports and maintain data integrity.

Skills

ERP systems support

Financial processes

Business process optimization

Cross-functional collaboration

Troubleshooting

Tools

SQL

IBM i (iSeries/AS400)

Job description

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along with business process optimization. This role partners closely with all business Operations, and IT to ensure system reliability, data integrity, and continuous improvement of core business processes.

Key Responsibilities

• Support, maintain, and enhance ERP systems (e.g., PRMS, BPCS, JD Edwards, or similar)
• Serve as the primary liaison between IT and Finance for system-related initiatives
• Analyze and troubleshoot ERP issues, ensuring timely resolution and minimal business disruption
• Lead and support month-end and year-end financial processes within the ERP system
• Develop and maintain reports, queries, and data extracts to support business needs
• Rotating afterhours support.
• Collaborate with cross-functional teams to improve workflows and system utilization
• Support EDI transactions and integrations as needed, including coordination with internal teams and external partners
• Assist with system upgrades, patches, testing, and documentation
• Ensure data accuracy, integrity, and compliance with internal controls
• Ability to translate business requirements into system solutions
• Some travel required.

Preferred

• Experience with EDI (ANSI X12, mapping, or troubleshooting)
• Technical background (SQL, data queries, report writing, or system integrations)
• Experience in manufacturing, Finance or distribution environments
• Familiarity with IBM i (iSeries/AS400) environments

Other Information

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.