Business Systems Analyst - IT

Hawaii Pacific Health; Honolulu (HI); On-site; USD 82,000 - 102,000; Full time

Job summary

Hawai'i Pacific Health is seeking an IT professional to support inpatient EMR applications, provide Tier 2 assistance, and translate user requirements into functional specifications. The role serves as a key liaison between departments, vendors, and the IS team across Hawai'i facilities.

The position involves supporting multiple platforms, maintaining programs, and staying current on new technologies to improve care and workflow.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, Business, Health Care or related field, or equivalent combination of education, training and experience.
• One year of experience in functional analysis, system design and/or business applications.

Responsibilities

• Provides application support to user departments; acts as liaison between business, vendors, and IS department.
• Performs Tier 2 support of applications and translates high-level requirements into functional specifications.
• Uses multiple platforms to provide automated system applications to customers and maintains programs and testing.
• Gathers, compiles and synthesizes information related to technology processes and systems.
• Researches and maintains knowledge of emerging technologies and potential business use.

Skills

Functional analysis

System design

Business applications

Education

Bachelor’s Degree in Computer Science, Engineering, Business, Health Care or related field

Equivalent combination of education, training, and experience

Job description

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women’s health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.

Information Technology (IT) implements, supports and maintains all systems at Hawai‘i Pacific Health facilities. The department encompasses the people, records and activities that process the data and information in the organization. The team provides support to users, and acts as the key liaison between the business community and vendors. It also codes, defines criteria, performs testing and debugging, and maintains programs in order to meet the informational needs of Hawai‘i Pacific Health’s numerous facilities and administrative offices. Our EMR Inpatient team is responsible for support and maintenance of electronic medical records for inpatient hospitals.

Under the direction of the Department Manager or designee, provides application support to user Departments. Acts as the key liaison between the business community, vendors and the IS Department. Responsible for Tier 2 support of applications. Translates customers’ high-level requirements into functional specifications for the IS Department and manages changes to such specifications. Uses a variety of platforms to provide automated systems applications to customers. Responsible for gathering, compiling and synthesizing information with regard to technology processes and/or systems. Codes, defines criteria and performs testing, debugging and documents and maintains programs. Researches and maintains knowledge in emerging technologies and possible application to the business.

Location: First Insurance Center

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: Yes

Pay Range: 81,806 - 102,253 USD per year

Category: Information Technology

Minimum Qualifications: Bachelor’s Degree in Computer Science, Engineering, Business, Health Care or related field, or an equivalent combination of education, training, and experience. One (1) year of experience in functional analysis, system design and/or business applications.

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.