Business Systems Analyst III - SDLC Governance (Remote)

First Citizens Bank; United States; Remote; USD 100,000 - 155,000; Full time

Job summary

A leading financial services company is seeking a technical expert to enhance system performance and user experience through complex data analysis and reporting. Candidates with strong backgrounds in systems support or analytics, alongside robust problem-solving skills, are encouraged to apply for this remote opportunity that offers significant career growth and comprehensive benefits.

Benefits

Comprehensive benefits program

Career advancement opportunities

Qualifications

• 4+ years experience in Systems Support, Analytics, or Operations Support or 8+ years without degree.
• Expertise in SDLC methodology (Agile/Waterfall).
• Experience in risk/regulatory remediation.

Responsibilities

• Source and analyze data for accuracy and efficiencies.
• Determine system requirements and create project plans.
• Provide technical support for systems and resolve issues.

Skills

Data Analysis

Technical Support

Project Management

Risk Assessment

Communication

Education

Bachelor's Degree

High School Diploma or GED

Job description

Employer Industry: Financial Services

Why consider this job opportunity:
- Salary up to $155,000
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits program designed to meet the needs of associates
- Work remotely from various locations across the United States
- Engaging in complex analysis and reporting that drives business strategy
- Serve as a technical expert, enhancing both system performance and user experience

What to Expect (Job Responsibilities):
- Source, compile, and interpret data; analyze for accuracy and efficiencies
- Determine system requirements and communicate them through specifications, reports, and project plans
- Produce advanced reporting based on data analysis, user input, and system testing
- Provide expert technical support for systems, responding to escalated inquiries and ensuring smooth processes
- Identify and resolve process issues, ensuring compliance through testing and analysis

What is Required (Qualifications):
- Bachelor's Degree and 4 years of experience in Systems Support, Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in these fields
- Expertise in SDLC methodology (Agile/Waterfall), including requirements definition, development and testing, and change management
- Experience with risk/regulatory remediation related to large programs and aligning processes across technology teams
- Risk assessment and audit experience
- Project management experience

How to Stand Out (Preferred Qualifications):
- Demonstrated ability to produce advanced reporting and identify areas for process enhancements
- Familiarity with data analysis tools and techniques
- Experience in a financial services environment
- Strong communication skills to effectively convey technical information to non-technical stakeholders
- Proven track record of improving end-user experience through system support

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