Business Systems Analyst III - SDLC Governance (Remote)

Davita Inc.; Raleigh (NC); Remote; USD 110,000 - 155,000; Full time

Job summary

A leading company in healthcare analytics is seeking a skilled professional for a remote role focused on data analysis and system support. This position requires strategic insight into business systems through complex reporting and operational activities, ensuring compliance and efficiency. Ideal candidates will hold a Bachelor's Degree with experience in analytics or operational support, and be adept in SDLC methodology.

Benefits

Competitive benefits program

Qualifications

• 4 years experience in Systems Support, Analytics, or Operations Support.
• Expertise in SDLC methodology (Agile/Waterfall).
• Experience with risk/regulatory remediation and project management.

Responsibilities

• Analyze data for accuracy and efficiencies.
• Determine system requirements and communicate them through documentation.
• Provide expert technical support for systems.

Skills

Data Analysis

Technical Support

Reporting

Compliance

Education

Bachelor's Degree

High School Diploma or GED

Job description

Overview

This is a remote role that may be hired in several markets across the United States.

This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities. Serves as a technical expert on system usage and performance. Determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness. Assists in identifying and resolving process issues which may involve system testing or development. May oversee the work of less experienced analysts in the work group.

Responsibilities

• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
• Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Identifies issues that affect system processes, and assists in correcting. Ensures compliance through testing and analysis.
• Reporting - Produces advanced reporting based on data analysis, user input, and system testing. Identifies patterns, problems, and areas of improvement. May develop process enhancements based on analysis results.
• System Support - Provides expert technical support for systems by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Implements recommended modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering guidance on systems and data output.

Qualifications

Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support

Expertise in SDLC methodology (Agile/Waterfall) including requirements definition, development and testing, and change management. Experience with risk/regulatory remediation as it relates to large programs, aligning methodology and process across multiple technology teams, risk assessment and audit experience, project management experience

This job posting is expected to remain active for 30 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in North Carolina, the base pay for this position is generally between $110,000 and $155,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.