Business Systems Analyst III

First Citizens Bank; Trenton (NJ); Remote; USD 98,000 - 120,000; Full time

Job summary

First Citizens Bank is seeking a remote SDLC Governance Analyst to deliver strategic insights into governance processes, controls, and compliance across technology and business teams. The role collaborates with application development, product, and risk stakeholders to promote adherence to SDLC procedures and continuous improvement.

The position focuses on supporting adoption of governance requirements, development of reports, and governance process enhancements across the enterprise.

Qualifications

• Minimum required education and experience: Bachelor's Degree and 4 years' experience or High School Diploma/GED with 8 years' experience in Systems Support, Analytics, or Operations Support.

Responsibilities

• Data Analysis: source, compile, and interpret data; ensure accuracy and communicate results.
• Identifying Requirements: determine system requirements and document via specs, reports, or plans; identify issues.
• Reporting: produce advanced reports and identify patterns for improvements.
• System Support: provide expert technical support, respond to escalated inquiries, and improve end-user experience.

Skills

Data Analysis

Identifying Requirements

Reporting

System Support

Education

Bachelor's Degree

High School Diploma or GED

Job description

Overview

This is a remote role that may only be hired in the following location(s): New Jersey and North Carolina

This position delivers strategic insight into Software Development Lifecycle (SDLC) governance processes, technology controls, and business systems through complex analysis, reporting, and operational activities. Serves as a subject matter expert on SDLC governance requirements, procedures, and compliance/adherence. Expert on SDLC governance requirements and implement appropriate processes, standards, and monitoring activities to ensure compliance and continuous improvement.

The role is responsible for supporting the implementation, adoption, and enablement of SDLC governance requirements across technology and business teams. This includes partnering with application development, business/product, and risk stakeholders to drive awareness, consistency, and adherence to established SDLC procedures. Assists in identifying and resolving process issues, which may involve adherence and governance reviews, reporting development, or governance process improvements.

Responsibilities & Qualifications

Responsibilities & Qualifications

• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
• Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Identifies issues that affect system processes, and assists in correcting. Ensures compliance through testing and analysis.
• Reporting - Produces advanced reporting based on data analysis, user input, and system testing. Identifies patterns, problems, and areas of improvement. May develop process enhancements based on analysis results.
• System Support - Provides expert technical support for systems by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end user experience. Implements recommended modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering guidance on systems and data output.

Qualifications: Minimum Required Education and Experience: Bachelor's Degree and 4 years' experience

OR

High School Diploma or GED/Equivalent and 8 years' experience in Systems Support, or Analytics, or Operations Support

Preferred Qualifications:

• Support execution and ongoing maturation of the SDLC Governance, including standards, procedures, and controls.
• Perform complex analysis of SDLC processes, compliance data, and governance metrics to evaluate effectiveness and identify opportunities for improvement.
• Review SDLC artifacts to assess adherence to governance requirements, including requirements management, testing, approvals, change management.
• Monitor and report on SDLC compliance, exceptions, issues, risks, and remediation activities.
• Current contractor/contingent worker for First Citizens Bank

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Additional Information

This job posting is expected to remain active for 5 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in New Jersey or North Carolina, the base pay for this position is generally between $98,045 and $120.000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.